Senior ServiceNow Developer & ITSM Automation Expert

Galent

Toronto

On-site

CAD 90,000 - 120,000

Full time

4 days ago

Be an early applicant

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

Galent in Toronto is seeking a Senior ServiceNow Developer to design, build, and deploy custom ServiceNow applications, modules, and workflows in alignment with ITIL and platform best practices. You will automate end-to-end processes with Flow Designer, Workflow Editor, and Business Rules, create catalog items, and implement integrations using Integration Hub and MID Server.

The role requires 5+ years of hands-on ServiceNow development, CSA and CAD certifications, and deep ITSM expertise across

Qualifications

5+ years of hands-on ServiceNow development experience across multiple product suites.
Active CSA (Certified System Administrator) certification
Active CAD (Certified Application Developer) certification
Deep expertise in ITSM modules: Incident, Problem, Change, CMDB, Service Catalog, and SLAs.

Responsibilities

Design, develop, and deploy custom ServiceNow applications, modules, and workflows following ITIL and platform best practices.
Build and manage Flow Designer, Workflow Editor, and Business Rules to automate end-to-end processes.
Create and maintain Service Catalog items, including complex multi-step catalog workflows and approval chains.
Develop and optimize Client Scripts, Script Includes, UI Policies, UI Actions, and Scheduled Jobs.
Implement REST/SOAP integrations with third-party systems using Integration Hub spokes, MID Server, and scripted REST APIs.