ServiceNow Developer

Aarorn Technologies Inc; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A technology solutions company in Toronto seeks an experienced ServiceNow Developer for a full-time position. The ideal candidate will have a strong background in Asset, Discovery, and CMDB modules. Responsibilities include developing custom solutions, optimizing asset tracking processes, and collaborating with cross-functional teams. Candidates should have a Bachelor's degree in Computer Science and at least 5 years of ServiceNow development experience with relevant qualifications.

Qualifications

• Minimum 5 years of experience in ServiceNow development.
• Strong focus on Asset, Discovery, and CMDB modules.
• Proven track record in developing custom applications.

Responsibilities

• Design and implement custom solutions in ServiceNow.
• Maintain and optimize CMDB processes.
• Collaborate with teams to gather requirements.

Skills

ServiceNow development

Asset management

Configuration management

Scripting

Problem-solving

Education

Bachelor’s degree in Computer Science or equivalent

Tools

ServiceNow

API integration

Job description

Job Title: ServiceNow Developer
Location: Toronto, ON (3x onsite a week)
Employment Type: Full Time

Job Description
We are seeking an experienced ServiceNow Developer to join our team for a contract position. The ideal candidate will specialize in Asset, Discovery, and Configuration Management Database (CMDB) within the ServiceNow platform. This role is crucial in enhancing and optimizing our IT asset tracking, discovery processes, and configuration management capabilities.

Key Responsibilities

• Design, develop, and implement custom solutions within ServiceNow for Asset, Discovery, and CMDB modules
• Configure and customize ServiceNow to align with our asset/configuration management and discovery processes
• Develop and maintain integrations between ServiceNow and other systems for comprehensive asset and configuration management
• Create and optimize workflows, business rules, and scripts to automate asset and discovery processes
• Implement and maintain the CMDB to ensure accurate and up-to-date IT asset information
• Develop custom reports and dashboards for asset visibility and management insights
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions
• Conduct thorough testing of developed solutions, including creating and maintaining Automated Test Framework (ATF) scripts
• Provide technical analysis and recommendations for improving Asset, Discovery, and CMDB processes
• Document all development work, system designs, and operational procedures

Required Qualifications

• Bachelor’s degree in Computer Science or equivalent industry experience
• Minimum 5 years of experience in ServiceNow development, with a strong focus on Asset, Discovery, and CMDB modules. Extensive understanding of the ways in which ServiceNow can be configured and customized and scripting within the tool
• Experience integrating ServiceNow with external systems through API. SOAP, REST and/or JSON web services.
• Proven track record of developing custom applications and integrations within ServiceNow
• Strong understanding of asset/configuration management principles and best practices
• Experience with ServiceNow’s Automated Testing Framework (ATF)
• Excellent problem-solving skills and ability to analyze complex situations

Preferred Qualifications

• Knowledge of ITIL processes and their implementation in ServiceNow
• Experience with agile development methodologies
• Experience with Integration Hub, Flow Designer, Catalog Item Designer
• Certifications: ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA)

Key Competencies

• Strong analytical and technical skills
• Excellent communication and collaboration abilities
• Ability to work independently and manage multiple priorities
• Attention to detail and commitment to high-quality deliverables
• Adaptability and willingness to learn new technologies and processes