Senior Sales Associate

Orangetheory Fitness Canada; Vaughan; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading fitness studio in York Region, Vaughan is seeking a Senior Sales Associate to enhance brand awareness and drive community traffic. You will work closely with the management team, providing exceptional service and assisting in daily operations. Ideal candidates will have a proven ability in sales and customer engagement. This position offers industry-leading benefits, including development opportunities and complimentary fitness sessions.

Benefits

Industry-leading compensation plans and benefits

Career development opportunities

Complimentary OTF sweat sessions

Fitness-casual dress code

Qualifications

• Sales and operational aptitude to drive studio performance.
• Experience in customer service and engagement.
• Ability to collaborate with team members and support managers.

Responsibilities

• Create brand awareness and drive traffic in the community.
• Assist in day-to-day operations and member engagement.
• Provide exceptional service and assist members with inquiries.

Skills

Sales aptitude

Customer service

Communication skills

Team collaboration

Job description

Overview

Job Description: Join the fast-growing phenomenon where you get to work alongside industry-leading talent in a high-performance culture who are passionate, experienced, and determined. Ranked as one of Inc. magazine's Fastest-Growing Private Companies - we are ambitious and innovative: we are motivators. At Orangetheory, you are part of a dynamic brand that is changing lives around the world.

Benefits

• Industry-leading compensation plans and benefits
• Career development opportunities
• Complimentary OTF sweat sessions
• A fitness-casual dress code

Are you ready to demonstrate sales and operational aptitude to drive studio performance? Do you have what it takes to offer a best-in-class experience for our growing member base? Look no further - this could be the role for you!

Senior Sales Associate responsibilities

• Create brand awareness, fuel the “buzz,” and drive traffic in your studio’s community.
• Collaborate closely with the Assistant Studio Manager, assisting in day-to-day operations and member engagement.
• Get to know your members by name and provide exceptional service.
• Step in when your manager is unavailable and collaborate to achieve shared goals.
• Greet everyone who enters the studio with enthusiasm, energy, and knowledge.
• Present the OTF concept to potential customers, also known as “intros.”
• Handle front desk duties, including answering phones and assisting members with inquiries.
• Generate leads and drive traffic to the studio.
• Conduct studio tours for prospective members.
• Work closely with trainers to guide intros through their first Orangetheory workout.
• Promote and sell memberships to support studio growth.
• Follow up with prospective clients to encourage membership enrollment.
• Address members’ concerns professionally and objectively, aiming for resolution.
• Participate in marketing and outreach events to promote the studio.
• Ensure all areas of the studio are clean and organized.

Qualifications / Experience

Equal Opportunity

Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory Fitness is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment and business decisions at Orangetheory Fitness are based on business needs, job requirements, and individual qualifications, without regard to race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other status protected by the laws or regulations in the locations where we operate.