Senior Product Designer

ChargeLab; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A fast-growing software company in Toronto is seeking a Product Designer to enhance its EV charging solutions. The role involves tackling complex user problems, creating elegant design systems, and conducting user research to improve customer experiences. The ideal candidate has over three years of hands-on design experience and a strong portfolio showcasing their UI and UX work. Competitive compensation includes base salary and stock options, with a dynamic work environment.

Benefits

Stock option plan

Confidential work environment

Qualifications

• 3+ years of professional, hands-on design experience.
• Ability to tackle complex user and design problems.
• A portfolio showing your high quality, thoughtful UI and UX work.

Responsibilities

• Own design problems end-to-end, from initial concept through shipping.
• Design systems to create elegant experiences based on complex technology.
• Lead and conduct user research to better understand customer needs.

Skills

UI Design

UX Design

User Research

Prototyping

Visual Communication

Job description

Over the next decade, there will be a massive shift to electric vehicles, with the majority of North American vehicle sales expected to be EVs by 2030. ChargeLab is a fast-growing software company building the EV charging infrastructure of the future with solutions that power networks of charging stations across the world.

Job Description

As a product designer at ChargeLab, you’ll solve the problems of our collective customers across EV drivers, site hosts and distribution partners who use ChargeLab for their EV charging needs. You will work closely with product managers and engineers to build a delightful experience across the ChargeLab ecosystem and drive meaningful business impact. You’ll engage across all stages of a project: user research, concept and prototyping, information architecture design, workshop facilitation and working with across teams to implement and launch.

What you’ll do:

• Own design problems end-to-end, from initial concept through shipping and beyond
• Design systems to make simple, elegant experiences based on our complex platform and EV charging technology
• Build wireframes, prototypes and visual designs based on our UI framework to tackle difficult UX problems
• Work with product managers to define the requirements, not just translate them into design
• Partner with engineering to understand technology capabilities, build your outstanding designs and achieve high quality shipped product
• Build frameworks to measure effectiveness of designs among users and stakeholders and improve based on quantitative and qualitative feedback
• Identify future opportunities, working as a key thought partner to your counterparts in product, engineering and ops
• Lead and conduct user research to better understand the needs of our customers across distributors, EV drivers, installers, fleets and more
• Own and maintain SOT of design and collaborate with your team to help raise the bar on the whole ChargeLab experience

Qualifications

• 3+ years of professional, hands‑on design experience
• Ability to tackle complex user and design problems
• A portfolio showing your high quality, thoughtful UI and UX work
• Knowledge of building products for Android, iOS and web
• A track record of shipping phenomenal experiences: You’ve gone through release cycles and know what details matter at each stage
• Expertise at developing and conveying ideas clearly in a written and visual format - making business concepts visually engaging

Additional Information

Location: Toronto, ON or Washington, DC

Compensation: Base salary + stock option plan

All your information will be kept confidential according to EEO guidelines.