Senior Media Reconciliation & Operations Analyst

Rogers Communications, Inc.; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading telecommunications company in Toronto is seeking a Sr Recon Operations Analyst to drive media reconciliation and improve customer experience. The role involves overseeing reconciliation duties, managing data deliverables, and creating automated solutions. Candidates should have over 5 years of business experience, preferably in media, and strong skills in order management systems. Benefits include discounts on services, comprehensive wellness programs, and opportunities for professional growth.

Benefits

Discount on services

Health & well-being benefits

Pension plan

Employee stock options

Generous employee discounts

Qualifications

• 5+ years of business experience, ideally with 5+ years in media.
• Order Management system knowledge (Naviga, S4M, Operative 1, WideOrbit, MGX etc.).
• Good command of Microsoft Office suite (Excel, Outlook, and Word).

Responsibilities

• Oversee reconciliation duties for all Media Platforms.
• Manage data and reporting deliverables for reconciliation process.
• Develop automated solutions to improve accuracy and operational efficiency.

Skills

Problem solving

Organizational skills

Customer Experience Knowledge

Communication

Leadership

Education

5+ years of business experience, preferably in media

Tools

Naviga

S4M

Operative 1

WideOrbit

MGX

Job description

A leading telecommunications company in Toronto is seeking a Sr Recon Operations Analyst to drive media reconciliation and improve customer experience. The role involves overseeing reconciliation duties, managing data deliverables, and creating automated solutions. Candidates should have over 5 years of business experience, preferably in media, and strong skills in order management systems. Benefits include discounts on services, comprehensive wellness programs, and opportunities for professional growth.