Senior Manager, RBCx Risk and Operations Solutions

RBC; Toronto; Hybrid; CAD 100,000 - 120,000; Full time

Job summary

A major Canadian bank is seeking a Senior Manager in Risk and Operations Solutions in Toronto. This hybrid position involves supporting supplier management and technology operations while ensuring effective risk management practices. The ideal candidate will have a strong background in IT Risk management, project management skills, and a Bachelor’s degree. Successful applicants will work alongside various teams to optimize operations and mitigate risks in innovative ways. This role offers a chance to significantly impact business success while working within a dynamic and collaborative environment.

Benefits

Ability to make a difference

Work in a dynamic, collaborative team

Qualifications

• Proven experience in risk management with ability to minimize risk.
• Strong understanding of regulatory requirements and internal controls.
• Experience in project management with focus on systems migrations.

Responsibilities

• Track and implement governance reviews and policy changes.
• Support Banking and Portfolio Product teams in business growth.
• Assist with major IT Operations system migrations.

Skills

IT Risk management processes

Risk management programs

Regulatory requirements understanding

Innovative Thinking

Project Management

Supplier Risk Management

Education

Bachelor’s degree or equivalent experience

Job description

Job Description

What is the opportunity?

RBCx helps tech companies scale and make an impact on the world by connecting them to the right people, ideas, and financial solutions at one of Canada's largest banks. Building great businesses takes more than just capital, which is why the four pillars – Banking, Platform, Investments, and Portfolio - combine to make us the go-to backer of Canadian innovation. Using our deep expertise to provide holistic support to businesses of all sizes, stages, and leverage RBC’s extensive experience, networks, and capital to solve tomorrow’s big problems. The Senior Manager of Risk and Operations Solutions is a critical resource to maintain RBCx’s diligent focus on risk management and helps to leverage risk as an enabler to business success.

What will you do?

In this unique hybrid opportunity, as Senior Manager, RBCx Risk and Operations Solutions, you will play a critical role in providing horizontal support for supplier management, technology operations and risk management for RBCx Banking. In this role, you will:

• Track and implement governance reviews, control testing and policy changes which impact RBCx.
• Work alongside Banking and Portfolio Product teams (Ownr/Houseful/Dr.Bill/MyDoh) to support business growth and action issue and risk remediation strategies.
• Support OSI led projects focused on major IT Operations system migrations and security optimization strategies.
• Assist with simplifying and validating over 200 RBCx third party supplier relationships; and the streamlining the RBCx vendor onboarding process.
• Work towards standardizing solutions that enable RBCx teams to seamlessly engage their business domain shared-services solutions in a efficient manner.
• Provide timely support alongside IT Operations Specialists for the 600+ RBCx users for business managed applications - User request types: Infrastructure, access, release, inquiries, questions, and consultation.

What do you need to succeed?

Must have:

• Experience with IT Risk management processes at RBC and shared services capabilities
• First-line risk management: proven experience in risk management with a demonstrated ability to minimize risk and promote compliance through effective risk management programs, and the ability to identify and mitigate operational risks through preventative risk reviews.
• Knowledge of regulatory requirements: strong understanding of and adherence to regulatory requirements and internal control standards.
• Advanced Innovative Thinking: A strong desire to take ownership of and drive solutions for the business, leveraging strong communication skills and innovating thinking to develop solutions to complex risk management challenges.
• Project Management: Experience in project management with a focus on technical systems migrations and optimization strategies.
• Supplier risk management: A demonstrated understanding of Supplier Risk Management and associated risk and control processes and frameworks.
• Bachelor’s degree, college diploma, or equivalent experience

Nice to have:

• Fast-paced environment: prior experience in a dynamic and adaptive work-setting such as a fintech or start-up environment.
• Change management: history of having successfully implemented change management strategies (i.e. regulatory change management).
• AI powered solutions: experience in the development and implementation of AI powered solutions (in personal or corporate capacity).
• Certifications in risk management (FRM, CERA, CRIC, CRM etc), and/or IT / Security (ITIL, CISSP, CISM)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to do challenging work

Job Skills

Communication, Financial Instruments, Fraud Risk Management, Long Term Planning, Operational Risks, Risk Control, Risk Management, Waterfall Model

Additional Job Details

Address: 20 KING ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-09-16

Application Deadline: 2025-12-20

Note

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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