Senior IT Support Analyst - Incident & Production Stability

TD; Canada; On-site; CAD 65,000 - 99,000; Full time

Job summary

A leading global financial institution is seeking a motivated individual for a Technology Solutions role in Toronto, Ontario. This position focuses on resolving incidents and providing customer service excellence. The ideal candidate should possess an undergraduate degree or Technical Certificate and have 3-5 years of related experience. Join a growing team at a company dedicated to supporting colleague development and delivering exceptional customer experiences.

Benefits

Development opportunities

Competitive salary

Health and well-being benefits

Qualifications

• Undergraduate degree or Technical Certificate.
• 3-5 years relevant experience.

Responsibilities

• Perform controlled resolution of incidents and problems.
• Service applications and systems while minimizing operational risk.
• Provide effective day-to-day support for applications/systems.

Job description

A leading global financial institution is seeking a motivated individual for a Technology Solutions role in Toronto, Ontario. This position focuses on resolving incidents and providing customer service excellence. The ideal candidate should possess an undergraduate degree or Technical Certificate and have 3-5 years of related experience. Join a growing team at a company dedicated to supporting colleague development and delivering exceptional customer experiences.