Senior Executive Assistant

EQ Bank | Equitable Bank; Toronto; On-site; CAD 60,000 - 78,000; Full time

Job summary

A leading financial institution in Toronto seeks a Senior Executive Assistant to provide high-quality administrative support to senior leaders. The role includes calendar management, meeting coordination, communication management, and travel support. The ideal candidate has 3-5 years of experience in a similar role, strong organizational skills, and proficiency in Microsoft Office. This position offers a competitive bonus and a hybrid work model.

Benefits

Competitive discretionary bonus

Market-leading RRSP match program

Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Generous vacation policy

Virtual events to connect with colleagues

Annual professional development allowance

Qualifications

• 3-5 years of experience in an administrative or executive assistant role, preferably in financial services.
• Proficiency in Microsoft Office Suite and collaboration tools.
• Strong communication and interpersonal skills.
• Attention to detail and ability to manage multiple priorities.

Responsibilities

• Manage calendars and resolve scheduling conflicts.
• Organize meetings and logistics, including catering.
• Draft internal and external communications.
• Arrange travel and prepare expense reports.
• Maintain organized filing systems and prepare documents.
• Serve as contact for stakeholders and assist with office tasks.

Skills

Calendar Management

Written Communication

Organizational Skills

Digital Savviness

Bilingualism (English/French)

Education

Post-secondary education in business administration

Tools

Microsoft Office Suite

MS Teams

SharePoint

Concur

Job description

Join a Challenger

Being a traditional bank isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. If you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues to grow, and today we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together, we have over $125 billion in assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

Purpose of Job:

As a Senior Executive Assistant, you will provide high-quality administrative support to 3–4 senior leaders at Equitable Bank. Your responsibilities include managing calendars, meetings, travel, and communications with professionalism and efficiency. This role requires strong organizational skills, adaptability, and the ability to manage shifting priorities in a fast-paced environment. You will also collaborate with other Executive Assistants on special projects, gaining exposure to broader initiatives and contributing to the success of the executive team.

The Work!

1. Calendar & Time Management: Coordinate and maintain complex calendars, proactively resolving scheduling conflicts and prioritizing high-impact meetings, while adapting to last-minute changes with ease.
2. Meeting & Event Coordination: Organize logistics for meetings and events, including agendas, materials, room bookings, and catering.
3. Communication Management: Draft and proofread internal and external communications on behalf of the executive(s). Monitor and triage email correspondence, escalating as appropriate.
4. Travel & Expense Support: Arrange travel and accommodations. Prepare and reconcile expense reports in a timely manner.
5. Document & Records Management: Prepare and format documents and presentations. Maintain organized digital and physical filing systems.
6. Cross-functional Liaison: Serve as a point of contact for internal and external stakeholders, representing the executive office professionally.
7. Office & Project Support: Assist with general office tasks such as printing, filing, courier coordination, and greeting visitors. Collaborate with other Senior Executive Assistants on special projects and initiatives.
8. Digital Savviness: Leverage digital tools and platforms (e.g., Zoom, DocuSign, cloud-based systems) to support virtual collaboration, document sharing, and workflow optimization.

Let's Talk about You!

• 3-5 years of experience in an administrative or executive assistant role, ideally within financial services or a regulated industry.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools (e.g., MS Teams, SharePoint, Concur).
• Strong written and verbal communication and interpersonal skills.
• Excellent organizational skills, with high attention to detail and accuracy.
• Ability to manage multiple priorities and adapt to changing demands.
• Proven ability to handle sensitive information with integrity and discretion.
• Bilingualism (English/French) is an asset.
• Post-secondary education in business administration or a related field is preferred.
• Commitment to diversity, equity, and inclusion in all communications and interactions is valued and encouraged.

What we offer [For full-time permanent roles]

• Competitive discretionary bonus
• Market-leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while caring for your little one
• Generous vacation policy and personal days
• Virtual events to connect with colleagues
• Annual professional development allowance and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will work in a hybrid model, with in-office time spent at 2200-25 Ontario Street, Toronto, ON.

Equitable Bank is deeply committed to inclusion. We support and encourage our staff to grow both professionally and personally, honoring diverse experiences and perspectives. We also provide a barrier-free recruitment process and work environment. Please inform us of any accommodations needed during the application process. All candidates considered for hire must pass a criminal background and credit check. Only leading candidates whose skills and qualifications closely match the requirements will be contacted.

We look forward to getting to know you!