Senior Director of Experiential Quality, EA Sports FC

Electronic Arts; Vancouver; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading interactive entertainment company seeks a Senior Director of Experiential Quality to enhance player experiences. The role requires over 10 years of experience in game product management, with at least 5 years in a senior leadership position. Responsibilities include strategic planning, executing quality initiatives, and collaborating with cross-functional teams to meet player expectations. This role offers a comprehensive benefits package and a hybrid work model.

Benefits

3 weeks vacation per year

10 days sick time

Health/dental/vision coverage

Retirement plan

Paid parental leave

Qualifications

• 10+ years of experience in game product management, production, or design.
• 5+ years in a senior leadership role.
• Experience influencing executive stakeholders effectively.

Responsibilities

• Support strategic planning and execution for player experiences.
• Translate player experience goals into actionable insights.
• Champion player-centric quality approach based on research and player sentiment.

Skills

Game product management

Game production

Leadership skills

Analytical mindset

Collaboration

Job description

Role ID

209831

Worker Type

Regular Employee

Studio/Department

Work Model

Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

About Us: EA Sports FC is at the forefront of interactive football entertainment, committed to delivering unparalleled experiences to our global community of fans. We are looking for a visionary leader to support the driver for higher quality of our player experiences, ensuring our games not only meet but exceed expectations on all our platforms.

Role Overview: The Senior Director of Experiential Quality for EA Sports FC will work with senior production and creative leaders to ensure that all player experiences are meeting player expectations, validated through the research, large and small scale playtesting, competitive analysis and understanding the community . This role requires a strong focus on strategic thinking and a player-based, fan-centric approach to ensure every aspect of our game resonates deeply with players. You will champion the development of high-quality, engaging content on our across multiple platforms, including new platforms, PC and Console.

Key Responsibilities:

• Support the strategic planning and execution for new and current experiences within the EA Sports FC ecosystem. This involves understanding player needs and market trends to innovate and deliver compelling features and gameplay.
• Work closely with Product Management teams to translate player experience goals into actionable insights roadmaps and ensure the delivery of actionable insights back into the development process in a cohesive and streamlined manner.
• Champion a rigorous, player‑centric quality approach by leveraging research, player sentiment, and data to guide every decision about experiential quality.
• Closely support execution and implementation of strategies designed to identify, acquire and engage new cohorts of players working with the Consumer Insights and the PX Research to expand the reach and appeal of EA Sports FC.
• Collaborate effectively with cross‑functional Partnership teams and contribute significantly to the broader Product Center to align experiential quality initiatives with overall business and product objectives.

Qualifications:

• 10+ years of game product management, game production or game design experience, with at least 5 years in a senior leadership role.
• Deep understanding of design thinking, user experience, and systems‑level product development.
• Influence‑oriented. Excel at collaborating with other leaders such as Executive Producers and Lead Producers, guiding the collective group to the best action, decision, or result. You have experience working with creative leaders, UXR, marketing, and quality verification teams.
• Strong track record of influencing executive stakeholders and leading cross‑functional initiatives.
• Experience working in fast‑paced, high‑growth environments.
• Analytical mindset with hands‑on experience with development tools, metrics, and risk management frameworks.
• Excellent communication, negotiation, and leadership skills.

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.