Senior Branch Experience Leader – Banking

Scotiabank; Canada; On-site; CAD 40,000 - 55,000; Part time

Job summary

A leading financial institution in Canada is seeking a Senior Customer Experience Associate in Buckingham, QC. This role focuses on providing exceptional customer service and support throughout the banking experience. Responsibilities include building strong relationships with customers, identifying sales opportunities, and promoting digital banking solutions. The ideal candidate will have strong customer service and sales experience. This position offers a competitive compensation package and opportunities for professional development.

Benefits

Competitive compensation

Professional development opportunities

Collaborative team environment

Qualifications

• Experience in customer service and sales, particularly in a banking environment.
• Strong technical skills in self-service banking options.
• Ability to work a flexible schedule.

Responsibilities

• Provide exceptional service throughout the customer’s journey.
• Build strong customer relationships and identify sales opportunities.
• Assist customers with digital banking applications.

Skills

Strong customer relationship skills

Proactive marketing skills

Technical proficiency in digital banking

Sales experience

Job description

A leading financial institution in Canada is seeking a Senior Customer Experience Associate in Buckingham, QC. This role focuses on providing exceptional customer service and support throughout the banking experience. Responsibilities include building strong relationships with customers, identifying sales opportunities, and promoting digital banking solutions. The ideal candidate will have strong customer service and sales experience. This position offers a competitive compensation package and opportunities for professional development.