Senior Applied Machine Learning Scientist, Conversational AI

TD Bank; Canada; On-site; CAD 156,000 - 190,000; Full time

Job summary

A leading financial institution in Canada is seeking a Senior Applied Machine Learning Scientist to lead a team of AI/ML professionals. This role involves designing and delivering AI/ML systems to solve complex business challenges. Candidates should have at least 5 years of experience in AI/ML, strong leadership skills, and expertise in AI frameworks. The position offers a competitive salary range of CAD $156,500 - $190,000, emphasizing professional growth and development.

Benefits

Health and well-being benefits

Retirement programs

Career development opportunities

Paid time off

Qualifications

• Minimum 5+ years of relevant experience in AI/ML.
• Proven experience in leading technical teams.
• Deep expertise in AI/ML frameworks and tools.

Responsibilities

• Lead a high-performing team of AI/ML professionals.
• Design and deliver AI/ML systems for complex business problems.
• Collaborate with cross-functional teams to build analytic solutions.

Skills

Leadership

Mentoring

AI/ML frameworks

Strategic planning

Stakeholder engagement

Education

Undergraduate degree

Advanced technical degree (e.g., Mathematics, Computer Science)

Tools

AI/ML tools and methodologies

Large-scale data systems

Job description

Work Location

Toronto, Ontario, Canada

Hours

37.5

Line of Business

Analytics, Insights, & Artificial Intelligence

Pay Details

$156,500 - $190,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate\'s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Department Overview:

What does TD Analytics, Insights and Artificial Intelligence stand for? For starters, we believe in visionary leadership and insights. We believe in the talent we grow to better serve our clients, and we know, many of the ground-breaking discoveries and products that represent the future at TD, can all be driven with data, with a strong focus on AI.

Job Requirements

As a Senior Applied Machine Learning Scientist, you will lead a high-performing team of AI/ML professionals and provide technical leadership across the AI function. You will be responsible for:

• Managing, mentoring, and developing a team of applied machine learning scientists, fostering a collaborative and innovative work environment.
• Leading the conceptualization, design, and delivery of AI/ML systems to solve complex business and enterprise-wide problems.
• Providing thought leadership and developing innovative methodologies and techniques in AI/ML.
• Collaborating with cross-functional teams including Machine Learning Engineers and research scientists, data scientists, and business stakeholders to build and implement cutting-edge analytic solutions.
• Translating business objectives into scalable technical solutions and delivering enterprise-level insights.
• Acting as a business partner to guide and prioritize strategic initiatives and analytical needs.
• Driving continuous improvement through monitoring systems, feedback loops, and trend analysis.
• Ensuring compliance with internal and external governance, risk, and regulatory requirements.
• Championing a culture of excellence, inclusion, and continuous learning within the team.

As the Senior AMLS, Conversational AI, CPB AI2, you will specifically manage a team developing and evolving Conversational AI systems, including RAGs like the TD Virtual Assistant deployed in branches. You and your team will also collaborate with Layer 6 to develop and evolve the suite of AI RAG systems.

Qualifications

• Undergraduate degree required; advanced technical degree preferred (e.g., Mathematics, Physics, Engineering, Finance, Computer Science).
• Minimum 5+ years of relevant experience, including post-graduate work in AI/ML or related fields.
• Proven experience in leading and managing technical teams, with a focus on mentorship and performance development.
• Deep expertise in AI/ML frameworks, tools, and methodologies.
• Strong strategic planning, communication, and stakeholder engagement skills.
• Extensive understanding of business operations and enterprise-level analytics.
• Experience working with large-scale data systems and advanced machine learning techniques.

Demonstrated ability to provide specialized knowledge and guidance across multiple domains of AI.

Aperçu du département

Que signifient TD Analytics, Insights et Intelligence Artificielle ? Pour commencer, nous croyons en un leadership visionnaire et en des perspicaces.

Nous croyons en les talents que nous développons pour mieux servir nos clients, et nous savons que de nombreuses découvertes et produits révolutionnaires qui représentent l\'avenir chez TD peuvent tous être portés par des données, avec un fort accent sur l\'IA.

Exigences du poste :

En tant que scientifique principal appliqué en apprentissage automatique, vous dirigerez une équipe performante de professionnels de l\'IA/ML et assurerez un leadership technique dans toute la fonction IA. Vous serez responsable de :

• Gérer, encadrer et développer une équipe de scientifiques en apprentissage automatique appliqué, favorisant un environnement de travail collaboratif et innovant.
• Direction de la conceptualisation, de la conception et de la mise en œuvre de systèmes d\'IA/ML pour résoudre des problèmes complexes à l\'échelle des entreprises et de l\'entreprise.
• Fournir un leadership d\'opinion et développer des méthodologies et techniques innovantes en IA/ML.
• Collaboration avec des équipes interfonctionnelles incluant des ingénieurs en apprentissage automatique et des chercheurs scientifiques, des data scientists et des parties prenantes de l\'entreprise pour construire et mettre en œuvre des solutions analytiques de pointe.
• Traduire les objectifs métier en solutions techniques évolutives et fournir des insights au niveau de l\'entreprise.
• Agir en tant que partenaire commercial pour guider et prioriser les initiatives stratégiques et les besoins analytiques.
• Favoriser l\'amélioration continue grâce à des systèmes de surveillance, des boucles de rétroaction et l\'analyse des tendances.
• Garantir la conformité aux exigences internes et externes de gouvernance, de risques et réglementaires.
• Promouvoir une culture d\'excellence, d\'inclusion et d\'apprentissage continu au sein de l\'équipe.

En tant que Senior AMLS, IA conversationnelle, CPB AI2, vous gérerez spécifiquement une équipe développant et faisant évoluer des systèmes d\'IA conversationnelle, y compris des RAG comme l\'assistant virtuel TD déployé dans les succursales. Vous et votre équipe collaborerez également avec Layer 6 pour développer et faire évoluer la suite de systèmes AI RAG.

Qualifications:

• Diplôme de premier cycle requis ; diplôme technique avancé préféré (par exemple, mathématiques, physique, ingénierie, finance, informatique).
• Minimum 5+ ans d\'expérience pertinente, incluant des études post-universitaires en IA/ML ou dans des domaines connexes.
• Expérience avérée dans la direction et la gestion d\'équipes techniques, avec un accent particulier sur le mentorat et le développement de la performance.
• Expertise approfondie des cadres, outils et méthodologies IA/ML.
• Solides compétences en planification stratégique, communication et engagement des parties prenantes.
• Une connaissance approfondie des opérations commerciales et de l\'analyse au niveau de l\'entreprise.
• Expérience de travail avec des systèmes de données à grande échelle et des techniques avancées d\'apprentissage automatique.

Capacité démontrée à fournir des connaissances spécialisées et des conseils dans de multiples domaines de l\'IA.

Who We Are

TD is one of the world\'s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you\u2019ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we\u2019re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only)

Sans Objet