Senior Application Support Engineer — Enterprise Apps

TUTTARVIK; Iqaluit; On-site; CAD 70,000 - 90,000; Full time

Job summary

A technology solutions provider in Iqaluit, Canada seeks an experienced professional to provide Tier 2–3 operational support for enterprise applications. Candidates should have 3-5+ years of experience, a degree in Information Systems, and strong troubleshooting skills. Responsibilities include monitoring application performance, managing incident responses, and coordinating updates. Excellent communication and analytical skills are essential to thrive in a high-pressure environment.

Qualifications

• Minimum 3-5+ years of experience supporting enterprise applications.
• Certifications in Microsoft, application administration, or ITIL preferred.
• Experience with cloud-hosted or hybrid enterprise applications is an asset.

Responsibilities

• Provide Tier 2–3 operational support for enterprise business applications.
• Monitor application performance and manage incident response.
• Coordinate with vendors and stakeholders for application updates.

Skills

Application monitoring tools

Performance troubleshooting

Strong communication skills

Analytical and problem-solving abilities

Understanding of application architectures

Education

Degree or diploma in Information Systems or Computer Science

Tools

SQL databases

APIs

Job description

A technology solutions provider in Iqaluit, Canada seeks an experienced professional to provide Tier 2–3 operational support for enterprise applications. Candidates should have 3-5+ years of experience, a degree in Information Systems, and strong troubleshooting skills. Responsibilities include monitoring application performance, managing incident responses, and coordinating updates. Excellent communication and analytical skills are essential to thrive in a high-pressure environment.