Senior Account Director, Brand

Zeno Group; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A global integrated communications agency in Toronto is seeking a Senior Account Director, Brand to lead consumer brands. The role involves developing PR strategies, managing client relationships, and mentoring junior talent. Ideal candidates have 8+ years of agency experience, strong leadership qualities, and excellent communication skills. The position offers a supportive culture with benefits focused on wellness and work-life balance.

Benefits

Medical, dental, and vision insurance

Paid subscription to Headspace for mental health

Generous vacation and paid holidays

Tuition assistance and financial wellness programs

Monthly allowance for wellness activities

Qualifications

• At least 8 years of consumer PR experience in an agency setting.
• Proven ability to provide creative and strategic counsel to clients.
• Strong media strategy experience and budgeting skills.

Responsibilities

• Lead consumer brands in client service, new business, and team development.
• Develop and drive PR strategies for the Brand practice.
• Provide strategic counsel to clients and manage existing client relationships.

Skills

Client service

PR strategies

Team management

Media strategy

Leadership

Presentation skills

Strategic thinking

Job description

Overview

About The Role:

Zeno Group is searching for a Senior Account Director, Brand to lead consumer brands in the areas of client service, new business, team development and management, and ensuring consistent excellence in the quality of work delivered to clients.

You’ll develop and drive PR strategies and programs in our Brand practice. You must be an expert in the areas of total account management including day-to-day account activity, traditional and emerging PR strategies, mediastrategy and the provision of sound creative and strategic counsel to clients to support their business objectives. In this role, you can support existing clients and will also support developing and presenting new business opportunities. You must think and do. We’re looking for masters of the craft, who are excellent people leaders and client counselors who will roll up their sleeves and stay close to the work.

Responsibilities

• Lead consumer brands in client service, new business, and team development, ensuring excellence in work quality for clients.
• Develop and drive PR strategies and programs for the Brand practice.
• Provide sound creative and strategic counsel to clients to support business objectives.
• Support existing clients and participate in developing and presenting new business opportunities.
• Lead by example as a strong people leader and client counselor, staying close to the work.

Qualifications

• A history of success in providing sound creative and strategic counsel to clients and building credibility with senior level client contacts.
• At least 8 years of consumer PR experience in an agency setting.
• Budgeting and day-to-day financial management for client programs.
• Collaborative spirit, results driven with the ability to manage multiple priorities and work against deadlines.
• Demonstrated ability to think strategically, creatively, and holistically about client programs.
• Demonstrated ability to thrive in a fast-paced environment, the ability to think on your feet and respond quickly as business factors shift.
• Excellent writing skills and strong presentation skills with experience developing and delivering client presentations.
• Experience in drafting and presenting new business pitches.
• Strong media strategy experience.
• Proven leadership experience, mentoring, and developing junior talent.

About Us

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America, and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with tuition assistance, life insurance and free access to a certified financial coach. And our unique Zeno Wellness program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.