Senior Accident Benefits Claims Advisor – Western Region (Hybrid)

Desjardins Group; Burlington; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading financial services organization is seeking a Senior Accident Benefits Claims Advisor to manage complex claims across Alberta. The ideal candidate will have at least three years of experience, a Bachelor's degree in a related field, and a strong focus on conflict resolution and client communication. The role offers a competitive salary, extended vacation, and a defined benefit pension plan. This is a hybrid position tailored for impactful client interactions within a supportive team environment.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of three years of experience in accident benefits claims handling.
• Advanced proficiency in English for client interactions.
• Knowledge of regulatory obligations under the Alberta Insurance Act.

Responsibilities

• Investigate and negotiate accident benefits claims.
• Maintain empathetic communication with clients.
• Lead conflict resolution processes.

Skills

Conflict resolution

Stakeholder collaboration

Client communication

Education

Bachelor's degree in a related field

CIP designation or enrolled in a program

Job description

A leading financial services organization is seeking a Senior Accident Benefits Claims Advisor to manage complex claims across Alberta. The ideal candidate will have at least three years of experience, a Bachelor's degree in a related field, and a strong focus on conflict resolution and client communication. The role offers a competitive salary, extended vacation, and a defined benefit pension plan. This is a hybrid position tailored for impactful client interactions within a supportive team environment.