Security Representative

WCB-Alberta; Edmonton; On-site; CAD 53,000 - 60,000; Part time

Job summary

A provincial workers' compensation organization is seeking a Security Representative in Edmonton. The role requires providing security and customer service to clients and visitors, monitoring security systems, and responding to emergencies. Candidates should possess a high school diploma, a security management certificate, and a Government of Alberta security license. This position offers a competitive salary and a benefits package while ensuring a secure environment for stakeholders.

Benefits

Competitive salary

Comprehensive benefits package

Flexible work schedules

Qualifications

• High school diploma supplemented with a certificate/diploma in Security Management.
• Must possess a Government of Alberta issued Security Services & Investigators Act License.
• Emergency first aid is necessary; knowledge of the Automatic External Defibrillator would be an asset.

Responsibilities

• Provide customer service as the first point of contact for all clients and visitors.
• Ensure all personnel entering the WCB buildings have appropriate identification.
• Operation and monitoring of CCTV equipment, duress alarms, fire alarms, access control and intrusion alarms.
• Respond to medical emergencies and administer standard First Aid.

Skills

Customer service skills

First Aid certification

Communication skills

Conflict resolution skills

General computer skills

Education

High school diploma

Certificate in Security Management

Job description

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta

Job Title: Security Representative

Job Type: Casual / Part time

Job Location: Edmonton, Alberta

Security Representative
Corporate Security – Corporate Services

Edmonton, Alberta

Casual Positions

People are at the heart of everything we do.

If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by putting people first. We work together every day to help minimize the impact of workplace injuries and illnesses on Alberta workers and employers.

As the independent operator and administrator of the province’s Workers’ Compensation Act, WCB‑Alberta provides protection for over two million workers and over 170,000 Alberta employers. Our employees are inspired to make a positive impact on the lives of injured workers and businesses throughout the province.

How you’ll make a difference:

As a member of the Corporate Security team, you would be responsible for providing a secure environment that protects employees, stakeholders and assets from workplace violence and other associated security issues.

Your Security Representative responsibilities:

• Provide customer service as the first point of contact for all clients and visitors.
• Ensure all personnel entering the WCB buildings have appropriate identification.
• Comply with and enforce rules and regulations governing WCB property, staff, and assets.
• Operation and monitoring of CCTV equipment, duress alarms, fire alarms, access control and intrusion alarms.
• Provide assistance when the Emergency Response Plan is activated.
• Monitor meetings between clients and their Case Manager.
• Administer the Safe Walk Program.
• Respond to medical emergencies and administer standard First Aid and Automatic External Defibrillator as required.
• Respond to after hour alarms on a rotational basis.
• Perform and document inspection patrols of all facilities occupied by WCB staff.
• Administer the booking of meeting rooms and AV equipment.
• Issue and maintain records of all key and card access transactions.

Your experience and skills:

• High school diploma supplemented with a certificate/diploma in Security Management.
• Considerable related experience in a similar environment.
• Must possess a Government of Alberta issued Security Services & Investigators Act License.
• Knowledge and skills in criminal law, police & security procedures, and arrest and control tactics would be an asset.
• Emergency first aid is necessary; knowledge of the Automatic External Defibrillator would be an asset.
• Superior communication and conflict resolution skills.
• Ability to do rounds around and within the buildings. The candidate must also be able to respond quickly to emergencies.
• Must be able to lift up to 50 pounds and have the ability to work shifts.
• General computer skills.
• Must have a valid Alberta issued driver’s license.
• Equivalencies may be considered.

What we offer:

We offer a competitive salary, a comprehensive benefits package and flexible work schedules that foster a healthy work‑life balance. Take the next great step in your career and help us change lives. For more information, please see our Employee Handbook on our website: Employee_handbook.

Salary: $53,199.00 ($28.11/hour) to $59,125.00 ($31.246/hour) per annum (Pay Grade 6)

Final candidates for this position are required to undergo a security clearance as a condition of employment. Successful candidate must reside in Alberta and this position requires you to work in person in our Edmonton downtown (Millard Health) office.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

Please apply online by submitting a cover letter and resume to Careers - WCB Alberta.

Closing Date: January 23, 2026

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.