Security Programs Manager Mobile Division

Paladin Security; Edmonton; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading security services provider is seeking a Security Programs Manager for their Mobile Division in Edmonton. The successful candidate will oversee the Mobile Patrol and Alarm Response teams, ensuring effective training, vehicle maintenance, and client communication. This full-time position requires strong leadership skills, experience in security management, and a commitment to operational excellence. The company fosters a culture of respect and inclusion, offering various benefits such as medical insurance, dental coverage, and paid vacation.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Qualifications

• Experience in security operations management.
• Strong leadership and training capabilities.
• Ability to manage fleet and financials.
• Proficient in business communication.

Responsibilities

• Oversee the Mobile Patrol and Alarm Response team.
• Manage maintenance of vehicles and equipment.
• Communicate effectively with clients and staff.
• Develop new business opportunities in mobile services.

Skills

Oversight of contracts

Training Mobile Agents

Fleet management

Business communication

Business development

Job description

Overview Job Skills / Requirements

Job Description – Security Programs Manager – Mobile Division

Edmonton AB

5 days/week onsite

Fulltime/Permanent

Overview

The responsibilities of the Security Programs Manager for the Mobile Division are to provide oversight to the Mobile Patrol and Alarm Response team that operate throughout both the daytime and overnight period, as well as monitor and manage the fleet maintenance program. Providing guidance to our mobile team, ensure training is completed, and being the front-line contact between our clients and our service delivery in our Mobile Division is a priority to the position. As the largest user of our vehicle deployment, the care and maintenance of our vehicles is paramount both to the longevity and cost control / cost recovery of the vehicles during their life cycle, as well as displaying our vehicles in a professional standard to the public and our clients is key in driving our reputation in our community.

Job Specific Details

• Oversight of contracts, proactive communication with Clients
  • Monthly meetings as requested
  • Monthly reporting / analytics as requested
  • Communication of identified problem areas
• Oversight of Mobile Agents
  • Training of all Mobile Agents including initial training requirements, vehicle usage requirements, Occupational Health and Safety, and Mobile Run training / cross-training
  • Setting expectations of policies, procedures, patrol and alarm reporting
  • Providing documented coaching and accountabilities
  • Providing timely and accurate communication any changing details related to sites or
  • Provide timely disciplinary action when conduct / behaviours do not follow organizational policies and procedures
  • Documentation of Drivers Licenses and Drivers Abstracts for Drivers
• Mobile Financials
  • Mobile revenue for invoicing requirements
  • Mobile Revenue Report
  • Revenue by Mobile Run - Financials
  • Review of Employee Costs / Pay Equity / Overtime
  • Fleet Maintenance / Fleet Costs
• Fleet Management
  • Vehicle Inspections
  • Vehicle Maintenance
  • Vehicle Life Cycle
• Equipment Management
  • Mobile Phone maintenance and upkeep
  • Other Mobile equipment management and life cycling
• Business Communication
  • Weekly communication of increases / decreases / changes in revenue
  • Escalation of critical situations
• Business Development
  • Opportunities for work in existing client areas
  • Additional support services to existing client needs
  • Assistance with Proposals
  • Be the driving force behind bringing new Mobile business to Paladin Security.
• Personal Development

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation

This is a Full-Time position