Second Stage Service Worker - Casual/on-call

CMHA - Kootenays Branch; Cranbrook; On-site; CAD 40,000 - 55,000; Full time

Job summary

A community support organization in Cranbrook, Alberta, is seeking a female candidate for the role of Second Stage Housing Services Worker. This position involves monitoring occupants, responding to emergencies, and ensuring safety through adherence to occupancy agreements. Candidates should have a Grade 12 education, knowledge of domestic violence issues, and crisis intervention skills. A First Aid certificate is required. This role emphasizes safety and support for building occupants.

Qualifications

• Must be knowledgeable about domestic violence issues.
• Ability to respond to emergencies using crisis intervention skills.
• Clear communication skills are essential.

Responsibilities

• Monitor occupants during weekends and evenings.
• Respond to emergencies following established protocols.
• Ensure adherence to occupancy agreement rules.
• Complete logbooks and incident reports thoroughly.
• Secure the building by managing alarms and locks.

Skills

Knowledge of domestic violence issues and crisis intervention

Clear and concise communication skills

Security background

Education

Grade 12

Tools

Current First Aid Certificate

Job description

This position is open to female candidates only, due to the nature of the position.

JOB SUMMARY

Provides security and information to support to the building occupants in adhering to their occupancy agreements. The Second Stage Housing Services Worker may need to use crisis intervention skills to respond to short-term emergency mental, emotional and behavioral distress to attend to the well-being of the occupant and keep them safe.

Qualifications

• Grade 12
• Is knowledgeable and has an awareness of domestic violence issues and crisis intervention
• Clear and concise communication skills
• Security background considered an asset
• Current First Aid Certificate

Key Duties and Responsibilities

• Monitors occupants in common areas through weekends and evenings shifts and attends to any medical emergencies and behavioral needs that arise during their shift.
• Notifies staff of any major problems or emergencies. Responds to emergencies in accordance with established policies and procedures.
• Understands the occupancy agreement and ensures the occupants follow the rules via communication and enforcement. Reports to appropriate authorities as required.
• Ensures that logbooks, data entry, and other documentation such as incident reports are complete. Reports to appropriate authorities as required.
• Reports maintenance needs to supervisor or designate.
• Secures the building by arming alarms, locking doors and windows, completing building walkthroughs and monitoring security cameras.
• Performs other related duties as required.