Seasonal Distribution / Digital Inventory Controller

Lush; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A global cosmetics retailer in Toronto seeks a Seasonal Inventory Controller responsible for managing incoming and outgoing inventory. The ideal candidate is a current employee with strong organizational and inventory management skills, capable of physical work and effective communication. This role offers a full-time hourly contract with a rate of $25.25 per hour.

Qualifications

• Current Lush employee.
• Capable of physical activities such as lifting 50 pounds.
• Knowledgeable of inventory best practices.

Responsibilities

• Maintain accurate and up-to-date inventory for the department.
• Train staff in inventory best practices.
• Oversee regular inventory cycle counts.

Skills

Familiar with ERP / MRP systems

Excellent interpersonal skills

Organizational and time management skills

Basic mathematics ability

Tools

MS Office suite

Google programs

Job description

Overview

Job title : Seasonal Inventory Controller (Internal Only)

Department(s) : Unspecified Distribution / Digital / Goods-In

Terms of employment : Full-Time Hourly Contract

Reports to : Department / Warehouse Manager

Rate : $25.25 / hour

Location : Etobicoke ON

Application deadline : 12:00 pm EST on Tuesday August 12 2025

The Role : Seasonal Distribution / Digital Inventory Controller

Availability : Full-time with the ability to work mornings, afternoons and occasional overtime, holidays and weekends.

Summary : Reporting to the Room Manager, the Inventory Controller is responsible for maintaining all incoming and outgoing inventory for the department. This includes the request of raw materials, produce, and sundries required by the Compounders and Production Assistants to produce Lush. The Inventory Controller ensures their rooms have all products required on hand while keeping costs within room-specific budgets. The role embodies Lush Leadership Practices: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, Live with Purpose.

Responsibilities

• Maintain accurate and up-to-date inventory for the department
• Work with Purchase Order and Transfer Order receivers to ensure lines are received and discrepancies are fixed and reported
• Ensure purchase orders and transfer orders are shipped correctly
• Able to fix inventory using handheld scanners / AX
• Coach and train staff in relation to inventory best practices within the department
• Compile and publish inventory reports
• Manage inventory organization and labelling systems
• Partner with leadership to manage control measures to ensure mistakes, inaccuracies and discrepancies are addressed and resolved
• Oversee regular inventory cycle counts to ensure accuracy
• Execute year-end count; work alongside auditors to answer questions and facilitate audit
• Able to work collaboratively with other departments and other areas of the business
• Accurate and timely product write-off (withdrawn, expired, discontinued, etc.) following established SOPs for DAX coding and collaborating with forecasting and donations teams where possible
• Oversee FIFO best practices with on-hand inventory
• Ensuring handling and storage compliance for organic products and assisting with auditing process
• Working with Operations teams on determining suitable picking homes for picking efficiency and accuracy

Distro / Goods-In Specific Responsibilities :

• Monitor and re-call inventory stock and execute 3rd party logistics as required
• Maintain storage of and arrange pick-ups for black pot program
• Collaborate with other teams (production rooms, demand planning, item setup systems) to resolve inventory issues
• Support the shipping of TDG for Ground, Air and Ocean orders

Digital-Specific Responsibilities :

• Order CA and QC labels
• Daily monitor of sales orders to support effective creation of prep lists
• Monitor the inventory of samples and perfumes coordinating with Distro when needed
• Support with fulfilling and sending out PR orders
• Support with the shipping of TDG for Ground and Air orders
• Receive Transfer Orders from Distro
• Work with demand forecast and arranging the stock
• Monitor the sales orders from AX and OMS to ensure inventory accuracy
• Collaborate with Order Desk and the Distro team to get stock information on Oversold and Out of Stock (OOS) items
• Provide feedback to manufacturing rooms as required regarding potential quality concerns
• Set and review pick locations min and max
• Support with UA testing of OMS / WMS inventory tools

Qualifications

Required :

• Current Lush employee
• Familiar with ERP / MRP systems such as AX / OMS
• Flexibility within the Distribution, Digital and Manufacturing businesses as required
• Able to do physical work for 8-hour shifts on your feet and lift 50 pounds
• Capable of physical activities such as standing for long durations, bending down, pulling and pushing
• Knowledgeable of inventory best practices
• Able to compile basic reports for analysis
• Able to investigate and problem solve solutions to variances
• Excellent interpersonal, organizational and time management skills
• Able to assess situations and implement solutions
• Confident with basic mathematics ability to count including addition and subtraction
• Able to navigate email and MS Office suite and Google programs (i.e. Sheets, Chat, Meet)
• Reliable, consistent attendance, punctual and dependable
• Comfortable providing and receiving feedback
• Commitment to abide by and oversee health & safety regulations (i.e. WHMIS label comprehension)
• Commitment to abide by and oversee good quality and good manufacturing practices such as receiving and supporting good quality raw mats from suppliers, stock rotation
• Comfortable with using MHE as required
• Accustomed to working in a highly seasonal, high-pressure production environment
• Comfortable with reading, writing and speaking English to communicate with peers and leadership on all platforms

Preferred :

• Has held at least 1 year in current role
• Current employees of Distro / Goods-In / Digital
• Understand how to ship and receive Purchase Orders and Transfer Orders
• Able to perform advanced level Excel functions
• Previous experience as an Inventory Controller or Production Planner (seasonally or core)
• Experience working in a team-oriented environment
• Able to work mornings, afternoons, overtime, weekends and holidays as required
• Certified in TDG practices for ground, air and ocean shipments
• Valid BT / Walkie Certification

How to Apply : Submit application found on the Colleague Center Internal Job Board

Need help : Email us

Only select applicants will be considered for this opportunity based on our selection criteria

The above information on this description is designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

At Lush we believe in fostering a culture of inclusion and respect within a diverse workforce. We recruit from a variety of sources and strive to leverage diversity. Lush is committed to accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs known.

Best of luck in your job search. We Are Lush.

We Are Lush

Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. Our facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92.