Seasonal Customer Experience Lead

Indigo; Milton; On-site; CAD 21,000 - 26,000; Full time

Job summary

Indigo is hiring for a seasonal store role in Milton. You will support daily operations, assist customers, and curate product displays while delivering a welcoming shopping experience. You’ll be adaptable, lift items safely, and work flexible hours including evenings and weekends.

This position emphasizes health and safety and active contribution to store success. Fluency in French and English is required in Quebec positions; other regions value bilingualism as an asset.

Qualifications

• Experience in specialty retail or a retail environment preferred but not required.
• Adaptability and willingness to learn all store aspects.
• Commitment to an exceptional employee and customer experience.
• Able to be mobile on the sales floor for extended periods.
• Ability to lift up to 40 pounds with proper safety techniques.
• Flexible schedule including evenings, weekends, holidays, and early mornings.

Responsibilities

• Support daily store operations before or after opening hours.
• Conduct inventory cycle counts and manage stock and returns.
• Create visually appealing merchandising and warm customer experiences.
• Engage with customers on the floor and curate product collections.
• Model Indigo's High Performance Characteristics and share updates with leadership.
• Respond to customer feedback promptly and participate in health and safety.
• Own self-development and provide continuous feedback to colleagues.

Skills

Bilingual (French/English)

Job description

Indigo is hiring for a seasonal store role in Milton. You will support daily operations, assist customers, and curate product displays while delivering a welcoming shopping experience. You’ll be adaptable, lift items safely, and work flexible hours including evenings and weekends.

This position emphasizes health and safety and active contribution to store success. Fluency in French and English is required in Quebec positions; other regions value bilingualism as an asset.