Seasonal Customer Experience Specialist

Purchaseyourfreedom; Edmonton; Hybrid; CAD 21,000 - 26,000; Part time

Job summary

Indigo is seeking a Seasonal Seasonal Customer Experience Representative to support daily store operations with a focus on creating welcoming, story-driven customer interactions. The role involves early start times, help with inventory, merchandising, and customer engagement across the sales floor.

The position requires adaptability, a commitment to exceptional service, and bilingual ability in French/English where applicable. A flexible schedule including evenings and weekends is expected.

Qualifications

• Experience in specialty retail or a retail environment preferred but not required.
• Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store.
• Demonstrated commitment to creating an exceptional employee and customer experience.
• Ability to be mobile on the sales floor for extended periods of time.
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques.
• Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role).
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Responsibilities

• Support the daily operations of the store before the store opens (5AM start time).
• Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise.
• Use merchandising standards to create a visually appealing, stimulating store.
• Create a warm and welcoming environment in our stores.
• Add joy to our customers' lives.
• Leverage our product to tell stories.
• Engage and connect with our customers on the floor.
• Curate specific product collections for each customer you meet.

Job description

Indigo is seeking a Seasonal Seasonal Customer Experience Representative to support daily store operations with a focus on creating welcoming, story-driven customer interactions. The role involves early start times, help with inventory, merchandising, and customer engagement across the sales floor.

The position requires adaptability, a commitment to exceptional service, and bilingual ability in French/English where applicable. A flexible schedule including evenings and weekends is expected.