Seasonal Bookstore Experience Associate

SmartRecruiters, Inc.; Mississauga; Hybrid; CAD 20,000 - 28,000; Part time

Job summary

Indigo is seeking a Seasonal Customer Experience Representative in Mississauga to support daily store operations, stock handling, and customer engagement. The role emphasizes storytelling with products and creating a warm environment for customers on the sales floor.

Ideal candidates bring adaptability, a commitment to customer experience, and the ability to lift up to 40 pounds, with flexible scheduling including evenings and weekends. Bilingual French/English is preferred where applicable.

Qualifications

• Experience in specialty retail or a retail environment preferred but not required
• Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
• Demonstrated commitment to creating an exceptional employee and customer experience
• Ability to be mobile on the sales floor for extended periods of time
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
• Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Responsibilities

• Support the daily operations of the store,before orafter the store closes (5AMor10PMstart time)
• Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
• Use merchandising standards to create a visually appealing, stimulating store
• Create a warm and welcoming environment in our stores
• Add joy to our customers'lives
• Leverage our product to tell stories
• Engage and connect with our customers on the floor
• Curate specific product collections for each customer you meet
• Role model Indigo's High Performance Characteristics
• Seek information regarding new products, promotions and programs
• Contribute to an environment where everyone knows their health and safety is a top priority

Skills

Bilingual (French/English)

Job description

Indigo is seeking a Seasonal Customer Experience Representative in Mississauga to support daily store operations, stock handling, and customer engagement. The role emphasizes storytelling with products and creating a warm environment for customers on the sales floor.

Ideal candidates bring adaptability, a commitment to customer experience, and the ability to lift up to 40 pounds, with flexible scheduling including evenings and weekends. Bilingual French/English is preferred where applicable.