Salesforce Senior Marketing & Data Cloud Consultant

Slipstream IT, LLC; Remote; CAD 80,000 - 100,000; Full time

Job summary

A technology firm is seeking a Salesforce Senior Marketing & Data Cloud Consultant to lead digital marketing strategies within the life sciences sector. Candidates must have 10–15 years of experience and familiarity with Salesforce Marketing and Data Cloud. This role is primarily remote, allowing for minimal travel. The consultant will guide client engagement strategies, collaborate with agencies, and design analytical performance metrics to streamline operations. Strong communication and analytical skills are vital to succeed in this client-facing position.

Benefits

Discretionary bonuses

Life insurance

Qualifications

• 10–15 years of experience across digital marketing, CRM, or customer engagement roles.
• Required life sciences experience including regulated communications.
• Proven experience working with agencies and managing delivery models.

Responsibilities

• Lead client discovery to understand engagement goals and audiences.
• Consult on omnichannel strategy and produce customer journey maps.
• Design engagement measurement plans and partner with analytics teams.

Skills

Digital marketing

CRM

Data mapping

Client-facing communication

Analytical skills

Education

10–15 years of experience in digital marketing or CRM

Life sciences industry experience

Tools

Salesforce Marketing Cloud

Salesforce Data Cloud

Job description

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Salesforce Senior Marketing & Data Cloud Consultant - Irvine, CA

At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.

Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.

Role Summary

Senior Marketing Cloud & Phenomena responsible for leading life sciences digital marketing and engagement work across Salesforce Marketing Cloud and Salesforce Data Cloud. This role partners with client stakeholders and agencies to shape omnichannel strategy (email, SMS, web, and CRM-aligned engagement), translate strategy into delivery-ready requirements, and drive execution with delivery teams. This is a senior, client-facing individual contributor role.

Core Responsibilities

• Lead client discovery to understand brand and engagement goals, target audiences, and measurable success outcomes.
• Consult on omnichannel strategy across email, SMS (text messaging), websites, and CRM-aligned journeys; produce customer journey maps and messaging sequencing.
• Partner with agencies on campaign strategy and execution plans, including content readiness, audience strategy, and launch sequencing.
• Translate business goals into delivery-ready user stories and acceptance criteria; align scope with Solution Architects and delivery leads.
• Design engagement measurement plans (key performance indicators, attribution assumptions, and reporting requirements) and partner with analytics teams to operationalize them.
• Guide Marketing Cloud solution design for Journey Builder, Email Studio, Mobile Studio, Automation Studio, and segmentation approach.
• Lead Data Cloud requirements and design support including data ingestion, data mapping, identity resolution, segmentation, and activation into Marketing Cloud and other destinations.
• Work with common life sciences datasets (health care professional data, health care organization data, product, consent, interactions, and digital behavior) to support compliant targeting and personalization.
• Coordinate integration requirements for lead generation and digital experiences (for example: web forms, preference centers, event registrations, and downstream handoffs) using application programming interfaces (APIs) or middleware.
• Drive delivery planning with PMO-style rigor: milestones,ukken, risks, and cross-team coordination across client, agency, and delivery teams.
• Support go-live readiness and post-launch stabilization, including issue triage, prioritization, and continuous improvement recommendations.

Required Qualifications

• 10–15 years of experience across digital marketing, CRM, marketing technology, or customer engagement delivery roles.
• Required life sciences experience (pharma, biotech, or healthcare), including understanding of regulated communications and consent expectations.
• Proven experience working with agencies (creative, media, or digital) and managing multi-party delivery models.
• Strong experience designing and operationalizing email and omnichannel customer journeys, including audience strategy and campaign sequencing.
• Hands‑on or implementation leadership experience with Salesforce Marketing Cloud (you do not need 10–15 years in Marketing Cloud).
• Implementation leadership experience with Salesforce Data Cloud concepts, including Data Model Objects (DMOs), segmentation, and activation.
• Experience gathering requirements, writing user stories, and guiding delivery teams through build, test, and launch.
• Strong analytical skills for engagement performance: defining metrics, reading results, and turning results into backlog improvements.
• Strong client‑facing skills: trudno facilitation, clear writing, executive‑ready communication, and the ability to drive decisions without formal authority.

Required Salesforce Certifications

• Salesforce Marketing Cloud Consultant or Salesforce Marketing Cloud Developer.
• Salesforce Data Cloud Consultant.

Nice to Have

• Experience with Marketing Cloud Account Engagement (Pardot).
• Experience with CRM clouds such as Life Sciences Cloud, Health Cloud, & Veeva.
• Experience working with middleware teams for API‑based integrations.
• Experience building or guiding preference centers, subscription management, and consent capture patterns.
• Experience working with offshore or distributed delivery teams.

Work Location

• Place of employment is expected to be 90% remote.
On occasion, some travel to client locations or company meetings may be required.
• Travel will be no more than 10%.
• Life insurance/LTD
• Discretionary.TRAI

Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.