Sales Professional

RALPH LAUREN; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A luxury apparel brand in Vancouver is seeking a Sales Professional to enhance the customer experience. Responsibilities include providing exceptional service, building customer relationships, and conveying product knowledge. The ideal candidate will have relevant experience, strong interpersonal skills, and proficiency in English. A proactive mindset and strong organizational skills are essential for success in this role.

Qualifications

• Relevant work experience preferred.
• Well-developed written and verbal skills.
• Ability to multi-task and work in a high-pressure environment.
• Proficient in English; other languages a plus.

Responsibilities

• Provide exceptional customer service and hospitality.
• Elevate in-store experience with memorable moments.
• Maintain customer correspondence to enhance relationships.
• Utilize technology and virtual selling for client outreach.
• Develop strong product knowledge across the RL Lifestyle catalogues.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Proactive mindset

Sales skills

Tools

Word

Excel

PowerPoint

Workday

Outlook

Job description

Summary

As a Sales Professional at Ralph Lauren in Vancouver, you will embody a passion for creating extraordinary client experiences within the brand. You will have the selling skills, confidence, and drive to exceed sales goals, acting as a brand ambassador and consistently exceeding customer expectations.

Responsibilities

• Provide exceptional customer service and hospitality by greeting, listening, and assisting customers.
• Elevate in-store experience by delivering memorable moments to every customer.
• Maintain customer correspondence to build and enhance relationships and drive sales.
• Drive consistent business through key product pillars and full price volume across all Ralph Lauren lifestyles.
• Utilize technology and virtual selling for outreach to clients.
• Develop strong product knowledge across the RL Lifestyle catalogues.
• Maintain a professional appearance and adhere to Ralph Lauren dress standards.
• Support company initiatives related to product launches and customer experience.
• Assist with inventory, special events, and projects as needed.
• Perform opening and closing store duties as needed.

Requirements

• Relevant work experience preferred.
• Well-developed written and verbal skills.
• Excellent interpersonal skills with the ability to build and maintain strong working relationships.
• Strong organizational skills and attention to detail.
• Ability to multi-task and work in a high-pressure environment.
• Self-starter with a proactive mindset and passion for learning.
• Proficient in English; other languages a plus.
• Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.
• Ability to maneuver around the sales floor and lift up to 30 lbs.