Sales & Leasing Consultant

CanadaOne Auto Group Inc.; Central Ontario; On-site; CAD 50,000 - 75,000; Full time

Benefits offered by this job

Full benefit programs

Competitive compensation plans

Employee and Family Assistance Program

Collaborative work environment

Job summary

Orillia Chevrolet Buick GMC Ltd is seeking a Sales Consultant to guide customers through the vehicle buying journey, identify needs, present models, arrange test drives, and support trade-in discussions.

You will deliver financing options, follow up to build loyalty, and act as the primary contact during the buying process, ensuring a friendly, informative, and values-driven customer experience.

Qualifications

• Energetic and driven to improve efficiencies
• Proactive self-starter with accountability
• Passion for delivering exceptional customer experience
• Operate with integrity and initiative
• Strong energy and positive attitude
• Process driven with strong organization
• Excellent problem solving and conflict resolution skills
• Follow through to build relationships

Responsibilities

• Guide customers through the vehicle buying experience from interview to needs assessment
• Match customer needs with models and equipment and arrange test drives
• Involve customers in trade-in evaluation and present financing options
• Conduct the delivery process and follow up to develop loyalty
• Be the primary contact during the buying process and ensure a positive, informative experience

Skills

Customer service

Communication

Sales oriented

Problem solving

Integrity

Organizational skills

Relationship building

Education

High School Diploma

Post-Secondary Education Preferred

Job description

Orillia Chevrolet Buick GMC Ltdis seeking a Sales Consultant to join our team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

The Sales Consultant serves as a guide to facilitate the customer vehicle buying experience. They conduct the interview to discover customer preferences, needs, and buying motives and then matches customer needs with model and equipment. They offer and accompany customers on test drives, offers customer involvement in trade-in evaluation, presents financial information, satisfies customer concerns and asks for the sale.

The Sales Consultant conducts the delivery process and follows up in a timely manner with customers to develop customer loyalty and build lasting relationships. They are responsible for ensuring a fun and informative interaction with our customers and know that they have a huge effect on customer loyalty and satisfaction. They will be the primary contact to the dealership during this buying process and need to understand not only the features and specifications of our entire line-up but must also understand the financing options available to the customer.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess:

• Valid driver’s license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Experience in the automotive industry preferred

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Orillia Chevrolet Buick GMC Ltd is an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at 705-329-2000 or [e-mail] tomake your needs known in advance.