Sales Coordinator

VIP Soap Products Ltd.; Mission; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading manufacturer of plant-based personal care products is seeking a Sales Coordinator in Mission, B.C. The role involves supporting sales operations, liaising with key retail accounts, and ensuring smooth execution of customer programs. Candidates should have a bachelor's degree and 2-4 years of related experience. The position offers a competitive salary and benefits, as well as career growth opportunities in the sustainable CPG sector.

Benefits

Competitive salary and benefits package

Collaborative and entrepreneurial culture

Career growth opportunities

Qualifications

• 2-4 years of experience in sales support or account management.
• Experience with major retailers in the USA and Canada.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Liaise between Sales team, customers, and internal departments.
• Prepare presentations, sales reports, and product submissions.
• Monitor customer forecasts and demand planning.

Skills

Sales coordination

Communication

Organization

Analytical skills

Education

Bachelor's degree in business administration or related field

Tools

MS Office

ERP/CRM systems

Job description

Employment Type: Permanent

Location: Mission, B.C.

Reports to: Senior Director of Sales

Job Type: In-Office 5 days a Week

About us

We are a leading manufacturer of plant-based soaps and detergents, supplying both branded and private label (PL) products to major retailers across North America. Our mission is to provide sustainable, effective and environmentally friendly home and personal care solutions.

Position Overview

The sales coordinator will play a critical role in supporting the Sales team in driving growth with key retail accounts across the USA and Canada. This individual will be responsible for managing day-to-day sales operations, coordinating with internal departments, and ensuring smooth execution of customer programs for both branded and private label products.

Key Responsibilities

• Act as a liaison between the Sales team, customers, and internal departments (R&D, Marketing, Production, Supply Chain etc.)
• Support account management for major retailers by preparing presentations, sales reports and product submissions.
• Coordinate new product launches and packaging changes with cross-functional teams.
• Monitor and track customer forecasts and demand planning, while supporting CRM with orders and shipments to ensure on-time delivery.
• Maintain accurate sales data, pricing files, and promotional calendars.
• Assist with trade marketing initiatives, promotional planning, and retailer program submissions.
• Prepare and update sales dashboards, performance reports, and competitive market analysis.
• Manage customer portals for item setup, compliance requirements, forecast and velocity reporting, and promotional submissions.
• Provide administrative support including contract tracking, sample coordination, and follow up on customer requests.

Qualifications

• Bachelor's degree in business administration, marketing or related field (or equivalent experience)
• 2-4 years of experience in sales support, sales coordination or account management within CPG, FMCG, or Retails.
• Experience working with major retailers in (USA and Canada) and familiarity with vendor portals is an asset.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and interpersonal skills.
• Proficient with MS Office and experience working with ERP/CRM systems a plus.
• Detail-oriented with strong analytical and problem-solving abilities.

What we offer

• Competitive salary and benefits package.
• Opportunity to work with a growing brand in the sustainable CPG sector.
• Collaborative, entrepreneurial and mission driven culture.
• Career growth opportunities in Sales and Account Management.