SALES ASSOCIATE

Northern Reflections; Prince George; On-site; CAD 32,000 - 42,000; Full time

Job summary

Northern Reflections (Ricki’s and Cleo) is seeking a Sales Associate to deliver an exceptional customer experience and build lasting relationships. Reporting to the Store Manager, you’ll help customers find fashion that fits their lives and share our brand story.

You will strive to meet or exceed daily sales goals, promote the brand through product knowledge, enroll customers in our loyalty program, and maintain visually appealing displays.

Qualifications

• Passion for fashion and creating great customer experiences.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, team-oriented environment.

Responsibilities

• Provide outstanding customer service by following our service standards.
• Meet or exceed daily personal sales goals and KPIs.
• Promote the brand through product knowledge and by representing company values.
• Build customer loyalty by enrolling in the loyalty program.
• Perform point-of-sale transactions accurately and efficiently.
• Maintain visual merchandising and store cleanliness.

Skills

fashion enthusiasm

strong communication

teamwork

customer service

flexibility

Job description

At NorthernReflections, Ricki’s, and Cleo , we are united by a shared vision: toinspire and empower women through fashion that fits their lives. With a proudlegacy in Canadian retail, we bring together decades of expertise, a passionateteam, and a commitment to delivering exceptional style, quality, and service.

Aspart of our growing organization, you’ll join a collaborative and dynamic teamthat values innovation, customer connection, and the power of great fashion.Whether it’s timeless comfort, polished workwear, or versatile style, each ofour brands plays a unique role in serving women across generations.

Reporting to the Store Manager, as a Sales Associate, you will be responsible fordelivering an exceptional customer shopping experience and building meaningfulcustomer relationships.

Key Responsibilities:

• Provide outstanding customer service by following our customer service program
• Meetor exceed daily personal sales goals and key performance indicators (KPIs).
• Promotethe brand through strong product knowledge and by representing company values.
• Buildcustomer loyalty by introducing and encouraging enrollment in our loyaltyprogram.
• Performpoint of sale transactions quickly and accurately.
• Maintainvisual merchandising standards, including store layouts, housekeeping, andvisual displays.
• Ensurethe store environment is clean, safe, and appealing.
• Supportcoworkers through collaboration, knowledge sharing, and teamwork.
• Followall company directives, initiatives, and loss prevention procedures.
• Communicateopenly, respectfully, and courteously with store team and customers.
• Contributeto a positive, inclusive, and values-driven work environment.
• Performother duties as assigned to support overall store success.

Experience& Qualifications:

• Previousretail or customer service experience is an asset, but not required
• Passionfor fashion, retail, and creating great customer experiences
• Strongcommunication and interpersonal skills
• Abilityto work effectively in a fast-paced, team-oriented environment
• Strongorganizational and time management skills
• Mustbe able to stand for extended periods of time, climb a ladder and to move andhandle boxes of merchandise (weighing up to 30 pounds) and fixtures throughoutthe store
• Flexibleavailability including days, evenings, weekends, and holidays