Sales Associate

Roots; Guelph; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail brand in Guelph is seeking dynamic individuals for a retail role. You will ensure customer loyalty and uphold store standards. Ideal candidates have retail experience, excellent presentation skills, and a positive attitude. Contribute to the store’s success while developing customer relationships and resolving issues effectively. Join a culture that fosters growth and respect.

Qualifications

• Prior retail experience, preferably in apparel.
• Ability to develop customer relationships.
• Experience with retail operations like cash handling.

Responsibilities

• Display a customer-first attitude and build loyalty.
• Resolve customer issues positively at store level.
• Contribute to the store's success as a team player.

Skills

Retail experience in apparel

Customer relationship development

Understanding retail operation concepts

Self-starter with good judgment

Excellent presentation skills

Optimism and friendliness

Understanding customer needs

Building buy-in

Job description

WHY JOIN ROOTS?

Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining to store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.
  
  

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude. Ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the stores’ success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Keep current on our product and service updates.
• Ensure store is visually appealing contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.
  
  

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.