Sales Assistant

Paycom - ATS; Ottawa; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Supplemental benefits

Paid time off

Job summary

EMSL Canada is seeking a Sales Assistant to be based in Ottawa, Ontario. The role focuses on customer support and lead generation, working with complex systems and CRM tools in a fast-paced environment.

The position is full-time, on-site, with regular hours and a structured workday; prior customer-service experience and strong communication are valued. Applications from local candidates are encouraged.

Qualifications

• High school diploma required; Bachelor's degree preferred but not required.
• Two years of work experience in a customer-service setting.
• Ability to interface with clients and foster relationships.
• Excellent phone etiquette and communication skills.
• Proficient with CRM databases and order/shopping cart systems.
• Willingness to learn and multitask in a fast-paced environment.

Responsibilities

• Assist with incoming and outbound calls and emails to customers.
• Troubleshoot issues related to due dates, reports, pricing, invoices, and scheduling.
• Arrange or set up client appointments for Account Manager.
• Generate and qualify leads by making outbound calls to prospects.
• Data entry and maintenance of hotlists, communications, and documents in our CRM.
• Create and send follow-up marketing materials, sales proposals, and quotes.

Skills

Customer service

Phone etiquette

Communication

Multitasking

Relationship building

Education

High school diploma

Bachelor's degree preferred

Tools

CRM systems

Shopping Cart / Order systems

Job description

# Sales AssistantOttawa, ON H4T 1A6## OverviewSalary Range$23.00 - $23.00 HourlyPosition TypeFull Time## DescriptionEMSL is seeking a **Sales Assistant**in **Ottawa, ON**. The ideal candidate has a customer service background and the ability to learn quickly and work with complex systems. This position will be on-site and based out of the following locations:**Essential Duties & Responsibilities:** Assist with incoming as well as follow up outbound Phone Calls and emails to/from customers Trouble shooting client issues related to due dates, reports, pricing, invoices, scheduling, etc. Arrange/set up client and/or client prospect appointments for Account Manager Generate and qualify leads by placing outbound calls to qualified prospects Data Entry and maintenance of hotlists, communications, documents in our CRM Program Create /send follow up marketing materials and/or sales proposals/quote## Qualifications**Requirements:** High school degree or equivalent Bachelor's degree in Science or Business preferred, but not required Authorization to work in Canada indefinitely without restriction or sponsorship Two years work experience requiredExperience with high volume customer service Ability to interface with clients and foster current and new relationships Must have excellent phone etiquette Science knowledge/background is a plus but not required Must be able to prioritize work assignments and work in fast paced setting Must be proficient in computer systems for Client Relationship Management Databases (CRM) and Shopping Cart Order Systems Must have excellent communication (written and verbal) Willingness to learn and ability to multi-task **Hours:** Position is full time, Monday to Friday 8:30 a.m. to 5:00 p.m. Candidates currently living within a commutable distance of Ottawa, ON are encouraged to apply EMSL Canada offers supplemental benefits and paid time off. The pay range for this position is $23.00 per hour. EMSL does not utilize AI tools in any way in its hiring process. To find out more about EMSL Canada please visit our website at: www.emslcanada.ca/ EMSL Canada is an equal opportunity employer