Customer Service / Marketing Assistant (AS121)

Express Employment Professionals - Cincinnati East; Toronto; On-site; CAD 59,237,000 - 68,880,000; Full time

Benefits offered by this job

Direct Hire

Full-time

Team culture

Training provided

Benefits after 3 months

Growth opportunity

Job summary

Express Employment Professionals in Scarborough is seeking a Customer Service/Marketing Assistant to support the President and Sales Team with administrative, sales, and marketing tasks.

You will respond to customer inquiries, process orders, maintain the company website, and create and update marketing materials, contributing to a growing organization with training provided and a stable schedule.

Qualifications

• 2–3 years of Customer Service experience.
• 2–3 years of Marketing experience.
• Proficient in MS Office (Excel, Word, Outlook).
• Comfortable using Social Media platforms (Facebook, Instagram, LinkedIn).
• Excellent written and verbal communication skills.
• Strong attention to detail, organizational, and problem-solving skills.

Responsibilities

• Provide administrative, sales, and marketing support to the Company President and Sales Team.
• Respond to customer inquiries via phone and email in a professional and timely manner.
• Process customer orders accurately.
• Maintain and update the company website (template-based platform).
• Create, update, and manage marketing materials.
• Perform other tasks as assigned.

Job description

Our Scarborough client, an established company specializing in instrumentation and Hygiene Monitoring Systems, is looking for a Customer Service/Marketing Assistant to join their team!

Benefits to you:

• Direct Hire (Permanent)
• Full Time Hours
• Established company with over 28 years in business
• Great team culture and environment
• A chance to work with a growing company with the opportunity to succeed
• Training provided
• Benefits eligibility after 3 months

Responsibilities:

• Provide administrative, sales, and marketing support (schedule appointments, manage calendars, create quotes) to the Company President and Sales Team
• Respond to customer inquiries via phone and email in a professional and timely manner
• Process customer orders accurately
• Maintain and update the company website (template-based platform)
• Create, update, and manage marketing materials
• Perform other tasks that may be assigned

Qualifications and Skills:

• 2-3 years of Customer Service experience
• 2-3 years of Marketing experience
• Proficient in MS Office (Excel, Word, Outlook)
• Comfortable using Social Media platforms (Facebook, Instagram, LinkedIn)
• Excellent communication skills (written and verbal)
• Strong attention to detail, organizational, and problem-solving skills

Bonus Qualifications:

• Experience in Accounting (asset)
• Experience in Website content management (asset)
• Familiarity with technical, scientific, or regulated industries - HACCP, food safety, or monitoring systems (asset)

Compensation and Hours:

• Monday to Friday: 8:30am to 5:00pm
• Pay Rate: $21 per hour

Express Employment Professionals is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities. Applicants are advised that artificial intelligence tools may be used to support initial screening based on key words and minimum qualifications. Express provides reasonable accommodation throughout the recruitment process upon request. This posting and any associated applicant information will be retained for three years in accordance with provincial regulations.