Sales Administrative Assistant

CareerBeacon; Hamilton; On-site; CAD 45,000 - 50,000; Full time

Job summary

CareerBeacon is seeking a Sales Administrative Assistant in Stoney Creek, ON. The role is a permanent, in-office position with a salary of $45,000–$50,000 per year, depending on experience.

The successful candidate will process and enter customer orders, coordinate with warehouses, and support the sales team while maintaining strong customer relationships. A valid driver’s license and own vehicle are required for site access.

Qualifications

• Previous experience in a similar administrative role assisting sales.
• Excellent attention to detail and data-entry skills; proactive solutions.
• Valid driver’s license and own vehicle.
• Background in magnetics or precision measurements preferred.
• Proficiency in Word, Excel, PowerPoint, Outlook and MS Dynamics ERP.

Responsibilities

• Process and enter customer orders accurately and efficiently.
• Liaise with customers regarding pricing, product availability, order confirmations, and delivery updates.
• Maintain customer portals with order and shipment tracking information.
• Coordinate with warehouse teams to ensure timely shipments.
• Support outside sales with accurate orders, shipping, pricing, and product information.
• Provide exceptional customer service.
• Manage inquiries related to pricing, order acknowledgments, delivery information, and status.
• Build and maintain strong relationships with customers and internal teams.
• Handle incoming phone inquiries professionally.
• Perform general office duties and maintain an organized office environment.

Skills

Attention to detail

Data entry

Customer service mindset

Proactive problem solving

Tools

Microsoft Office

MS Dynamics ERP

Job description

Job Title: Sales Administrative Assistant

Location: Stoney Creek, ON.
Salary: $45,000 - $50,000/year (based on experience)

Shift: Monday - Friday 8:00am - 4:30pm, in office

Job Type: Permanent Hire Opportunity

We are hiring a Sales Administrative Assistant for our client in Stoney Creek. This company distributes precision tooling and measurement equipment. Qualified candidates will have previous experience in a similar multi-faceted administrative role.

YOU MUST HAVE YOUR OWN VEHICLE AND VALID LICENSE AS THE FACILITY IS NOT TRANSIT ACCESSIBLE. THIS IS A CLIENT REQUIREMENT.

Company Benefits:

• Paid Vacation Time
• Generous employee benefits
• RRSP Matching
• Small office environment with support from global organization
• Room to grow professionally in a busy organization!

Responsibilities Include:

• Process and enter customer orders accurately and efficiently.
• Liaise with customers regarding pricing, product availability, order confirmations, and delivery updates.
• Maintain customer portals with accurate order and shipment tracking information.
• Work closely with warehouse teams to coordinate and ensure timely shipments.
• Support the outside sales team by providing accurate orders, shipping, pricing, and product information.
• Provide exceptional customer service.
• Manage inquiries related to pricing, order acknowledgments, delivery information, and general order status.
• Build and maintain strong, professional relationships with customers and internal teams.
• Manage incoming phone inquiries professionally, answering questions and directing calls.
• Perform general office duties, including filing, correspondence, data entry, and helping maintain an organized and efficient office environment.

Candidate Requirements:

• Previous experience in similar administrative role assisting sales
• Must have excellent attention to detail, data entry skills, and offer proactive solutions
• Must have valid Driver's License and own vehicle
• Background in technical fields such as magnetics and/or precision measurements preferred
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ERP systems (Microsoft Dynamics)
• Team player with a 'how can I help' mindset.
• Candidates must be willing to provide a Criminal Record Search

Thank you for your interest! We look forward to reviewing your application.

We acknowledge that software used in our recruitment and selection process may have Artificial Intelligence components built in but confirm that all work assignment decisions are made by our expertly trained staff. The position advertised here is for an existing vacancy. #Admin