Sales Assistant

Source Office Furniture & Systems Ltd.; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading office furniture provider in Kelowna is looking for a Sales Assistant to provide administrative support to sales representatives. The ideal candidate will have superior customer service skills, be highly organized, and have experience in office administration. Responsibilities include processing sales orders, generating quotes, and assisting customers through various communication channels. This full-time role offers a competitive wage, health benefits, and opportunities for professional growth.

Benefits

Fun and positive work environment

Competitive wage: $20 per hour

100% paid health and dental benefits after probation

Employee discounts on products

Qualifications

• Minimum of 1 year of office administration or coordination experience.
• Ability to work in a fast-paced environment and handle multiple deadlines.
• Experience in a sales environment is an advantage.

Responsibilities

• Provide administrative support to sales representatives.
• Process sales orders and manage quotes.
• Assist customers via phone, email, and in person.

Skills

Superior customer service skills

Highly organized

Strong verbal and written communication skills

MS Office skills (Word, Excel, Outlook)

Education

High school diploma; business diploma or certificate is an asset

Job description

For the last 40 years, Source Office Furniture & Systems Ltd. has been offering the best value in high-quality office furniture throughout Canada. We pride ourselves in offering unsurpassed customer service and a collaborative team environment where every employee is a part of our success. We are a rapidly growing and dynamic company and are seeking enthusiastic and energetic individuals to join our team.

Source Office Furniture is seeking a Sales Assistant at our Kelowna location. This is a full-time position.

As the Sales Assistant, you are responsible for providing administrative support to the sales representatives by managing and processing sales orders, creating and modifying quotes, and directly assisting customers by phone, email, or face‑to‑face. Additional store administrative tasks may also be required.

We Provide

• Fun and positive work environment
• Opportunity for professional growth
• Competitive wage: $20 per hour
• 100% paid health and dental benefits plan after a successful 3‑month probation, including a $250 Health Spending Account
• Employee Assistance Program (EAP)
• Employee discounts on our products

Main Responsibilities

• Complete sales orders in a timely manner including communicating all relevant information (product availability, freight, etc.) to the sales representative and/or customer as required.
• Generate quotes and forward to appropriate sales representative.
• Contact suppliers regarding availability of stock and pricing; relay lead times and discount structures.
• Monitor and schedule backorders, including install if required.
• Schedule delivery and install in conjunction with Delivery Coordinator.
• Provide back‑up to sales representatives in troubleshooting and communicating with customers when issues arise.
• Coordinate post‑sales activities with customers to ensure job completion and satisfaction.
• Assist sales representative in checking stock levels and product availability and promptly communicate the information to them while out in the field.
• Engage and assist customers who need information on the phone or via email.
• Process Supply Chain Transfer (SCT).
• Manage point of sale processes, including receiving and processing payments.
• Maintain product library of brochures, laminate, fabric samples, as well as promotional materials that may be required for presentations by sales reps.

Qualifications

• High school diploma is a minimum; post‑secondary education; i.e. business diploma or certificate is an asset.
• 1 year of office administration/coordination; preferably in a support role with tight deadlines and high pressure; being in a sales environment is an advantage.
• Superior customer service skills.
• Highly organized and able to manage time efficiently.
• Strong verbal and written communication skills.
• Able to work in a fast‑paced environment and the ability to handle high pressure and multiple deadlines.
• Experience with business systems, MS Office skills (Word, Excel, Outlook).

Shift Schedule: Monday to Friday, 9:00am to 5:30pm.

Learn more about us at www.source.ca. Be part of Team Source now!