Retail Store Manager - Growth, Training & Team Leadership

Dollarama; Town of Bridgewater; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation & benefits

Company matched pension plan

Tailor-made training program

Career growth opportunities

Job summary

Dollarama stores rely on a proactive Store Manager to oversee daily retail operations, including merchandising, staffing, scheduling, and inventory control. The role emphasizes leading a team, upholding company standards, and delivering exceptional customer service in a fast-paced environment.

You will guide staff development, ensure consistent store performance, and manage opening/closing procedures while maintaining a safe, clean shopping experience for customers across the shift roster.

Qualifications

• Minimum of two years' experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Responsibilities

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

Skills

Retail leadership

Team management

Communication

Decision making

Multitasking

Job description

Dollarama stores rely on a proactive Store Manager to oversee daily retail operations, including merchandising, staffing, scheduling, and inventory control. The role emphasizes leading a team, upholding company standards, and delivering exceptional customer service in a fast-paced environment.

You will guide staff development, ensure consistent store performance, and manage opening/closing procedures while maintaining a safe, clean shopping experience for customers across the shift roster.