Retail Team Leader: Elevate Service & Store Ops

Dollarama; Saint-Laurent-de-l'Île-d'Orléans; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension

Training program

Job summary

Dollarama in Saint-Laurent-de-l'Île-d'Orléans is seeking an Assistant Team Leader to support store operations, lead staff, and deliver outstanding customer service in a fast-paced environment.

You’ll assist management with daily tasks, stock shipments, safety standards, cash handling, and recruitment activities, while developing retail and leadership skills through our training program.

Qualifications

• Approximately 1 year of relevant retail experience.
• At least 1 year in a supervisory role.
• Flexible availability including day, evening, weekend.
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational, and teamwork skills.
• Ability to multitask, prioritize, and work in a fast-paced, high-volume environment.
• Customer service-oriented.

Responsibilities

• Assist management in store operations and staff supervision.
• Box daily shipments and stock shelves.
• Maintain stock on shelves and safety/cleanliness standards.
• Handle cash management and opening/closing duties.
• Conduct manager-on-duty tasks including attendance tracking and performance processes.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

Dollarama in Saint-Laurent-de-l'Île-d'Orléans is seeking an Assistant Team Leader to support store operations, lead staff, and deliver outstanding customer service in a fast-paced environment.

You’ll assist management with daily tasks, stock shipments, safety standards, cash handling, and recruitment activities, while developing retail and leadership skills through our training program.