Retail Team Lead — Operations & Customer Service

Dollarama; Sherbrooke; On-site; CAD 40,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation package

Company matched pension plan

Tailor-made training and integration

Job summary

Dollarama in Sherbrooke, QC is seeking an Assistant Team Leader to support store operations and supervise staff. You will aid management in daily tasks, ensure excellent customer service, and maintain a well-organized store environment.

Ideal candidates have about 1 year of retail experience, at least 1 year in a supervisory role, and strong communication and leadership skills. This role offers a competitive compensation package and opportunities for development within the company.

Qualifications

• Approximately one year of experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability including days, evenings, and weekends.
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational and teamwork skills.
• Ability to multitask in a fast-paced, high-volume environment.
• Customer service-oriented approach.

Responsibilities

• Assist the management team in store operations and staff supervision.
• Boxing and unboxing daily shipments and stocking shelves.
• Ensure store safety, cleanliness and organization.
• Perform cash handling, opening and closing duties as needed.
• Participate in hiring and performance management processes.
• Follow up on assigned tasks and daily goals.

Skills

Retail experience

Supervisory experience

Communication skills

Team leadership

Multitasking

Job description

Dollarama in Sherbrooke, QC is seeking an Assistant Team Leader to support store operations and supervise staff. You will aid management in daily tasks, ensure excellent customer service, and maintain a well-organized store environment.

Ideal candidates have about 1 year of retail experience, at least 1 year in a supervisory role, and strong communication and leadership skills. This role offers a competitive compensation package and opportunities for development within the company.