Store Team Lead - Leadership, Training & Growth

Dollarama; Saint-Anselme; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Company matched pension

Training program

Career development

Job summary

Dollarama in Saint-Anselme, Quebec, seeks an Assistant Store Manager to support the Store Manager in daily retail operations and to lead staff in delivering excellent customer service and sales results.

The role requires experience in retail and supervision, open availability, and strong leadership, communication, and decision-making skills. You will help manage merchandising, safety, and performance while ensuring high standards across the store.

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.

Responsibilities

• Assist the Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management, store opening and closing duties as needed.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct regular performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Leadership

Communication

Decision-making

Multitasking

Job description

Dollarama in Saint-Anselme, Quebec, seeks an Assistant Store Manager to support the Store Manager in daily retail operations and to lead staff in delivering excellent customer service and sales results.

The role requires experience in retail and supervision, open availability, and strong leadership, communication, and decision-making skills. You will help manage merchandising, safety, and performance while ensuring high standards across the store.