Retail Team Leader Assistant - Ops, Service & Growth

Dollarama; Penetanguishene; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Company matched pension plan

Tailor-made training and integration

Career development within the company

Job summary

Dollarama is seeking an Assistant Team Leader to support store operations under the management team. You will assist with store staffing, daily shipments, shelf stocking, and customer service to ensure smooth operations and a positive shopping experience.

The role requires about 1 year in retail and at least 1 year in a supervisory capacity, with flexible availability for day, evening, and weekends. You will help maintain safety and cleanliness while contributing to hiring and performance

Qualifications

• 1+ year of experience in retail.
• At least 1 year in a supervisory role.
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational, and teamwork skills.
• Ability to multitask in a fast-paced, high-volume environment.
• Customer service orientation.

Responsibilities

• Support the management team in running store operations and staffing.
• Box and unpack daily shipments and stock shelves.
• Maintain store safety, cleanliness, and organized environment.
• Assist with cash handling and opening/closing duties as needed.
• Oversee hiring, training, and performance management as part of manager-on-duty tasks.
• Ensure daily tasks are followed up and executed.

Skills

Retail experience

Supervisory experience

Communication skills

Leadership

Multitasking

Customer service

Job description

Dollarama is seeking an Assistant Team Leader to support store operations under the management team. You will assist with store staffing, daily shipments, shelf stocking, and customer service to ensure smooth operations and a positive shopping experience.

The role requires about 1 year in retail and at least 1 year in a supervisory capacity, with flexible availability for day, evening, and weekends. You will help maintain safety and cleanliness while contributing to hiring and performance