Retail Assistant Team Leader - Lead, Learn & Elevate

Dollarama; Bedford; On-site; CAD 23,000 - 28,000; Full time

Job summary

Dollarama in Bedford is seeking an Assistant Team Leader to support the store management in daily operations, deliver excellent customer service, and maintain an organized, efficient retail environment.

You will help supervise staff, handle shipments, stock shelves, and ensure safety and cleanliness while managing opening/closing duties. Strong communication, leadership, and multitasking are essential to thrive in a fast-paced, high-volume setting.

Qualifications

• Approximately one year of retail experience.
• At least one year in a supervisory role.
• Flexible availability: day, evening, weekend.
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational, and teamwork skills.
• Ability to multitask, prioritize, and work in a fast-paced, high-volume environment.
• Customer service oriented.

Responsibilities

• Assist the management team in managing store operations and staff.
• Box and unbox daily shipments.
• Stock daily products on shelves.
• Climb ladders to reach all areas of the store.
• Provide good customer service and resolve customer issues.
• Ensure store safety and cleanliness standards are maintained.
• Perform cash management, store opening and closing duties as needed.
• Follow up on assigned tasks.
• Conduct manager-on-duty tasks: ensure daily breaks, time and attendance are tracked and participate in hiring and performance management.

Skills

Retail experience

Supervisory experience

Communication

Leadership

Organizational skills

Teamwork

Multitasking

Customer service

Job description

Dollarama in Bedford is seeking an Assistant Team Leader to support the store management in daily operations, deliver excellent customer service, and maintain an organized, efficient retail environment.

You will help supervise staff, handle shipments, stock shelves, and ensure safety and cleanliness while managing opening/closing duties. Strong communication, leadership, and multitasking are essential to thrive in a fast-paced, high-volume setting.