Retail Assistant Team Leader — Growth & Training Opportunities

Dollarama; Sherbrooke; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Job summary

Dollarama in Sherbrooke, Canada is seeking an Assistant Team Leader to support store operations and the management team. The role focuses on maintaining excellent customer service, organizing daily tasks, and ensuring a safe, efficient store environment.

You will assist with staff supervision, daily shipments, shelf stocking, and cash duties while upholding safety and cleanliness standards. Flexibility to work day, evening, and weekend shifts is required.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability (day, evening, weekend).
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational, and teamwork skills.
• Ability to multitask, prioritize, and work in a fast-paced, high-volume environment.
• Customer service-oriented.

Responsibilities

• Assisting the management team in managing store operations and staff.
• Boxing and unboxing daily shipments.
• Stocking daily products on shelves.
• Climbing ladders to reach all areas of the store.
• Providing good customer service and resolving customer issues.
• Ensuring store safety and cleanliness standards are maintained.
• Performing cash management, store opening and closing duties as needed.
• Following up on assigned tasks.
• Conducting manager-on-duty tasks: ensuring daily breaks, time and attendance are tracked and participating in hiring and performance management.

Skills

Retail experience

Supervisory experience

Customer service

Leadership

Communication

Teamwork

Multitasking

Job description

Dollarama in Sherbrooke, Canada is seeking an Assistant Team Leader to support store operations and the management team. The role focuses on maintaining excellent customer service, organizing daily tasks, and ensuring a safe, efficient store environment.

You will assist with staff supervision, daily shipments, shelf stocking, and cash duties while upholding safety and cleanliness standards. Flexibility to work day, evening, and weekend shifts is required.