Retail Team Lead: Growth, Training & Leadership

Dollarama; Stratford; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension

Training program

Job summary

Dollarama in Stratford, Ontario is seeking an Assistant Team Leader to support the store's daily operations, supervise staff, and ensure outstanding customer service. You will assist the management team with opening/closing, cash handling, stock, and safety compliance, while fostering a positive, efficient work environment.

Ideal candidates have about one year in retail, at least one year in a supervisory role, and strong communication, leadership, and organizational skills.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability (day, evening, weekend).
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational, and teamwork skills.
• Ability to multitask, prioritize, and work in a fast-paced, high-volume environment.
• Customer service-oriented.

Responsibilities

• Assisting the management team in managing store operations and staff.
• Boxing and unboxing daily shipments.
• Stocking daily products on shelves.
• Climbing ladders to reach all areas of the store.
• Providing good customer service and resolving customer issues.
• Ensuring store safety and cleanliness standards are maintained.
• Performing cash management, store opening and closing duties as needed.
• Following up on assigned tasks.
• Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.

Skills

Leadership

Communication

Teamwork

Organizational

Customer service

Multitasking

Time management

Flexible hours

Job description

Dollarama in Stratford, Ontario is seeking an Assistant Team Leader to support the store's daily operations, supervise staff, and ensure outstanding customer service. You will assist the management team with opening/closing, cash handling, stock, and safety compliance, while fostering a positive, efficient work environment.

Ideal candidates have about one year in retail, at least one year in a supervisory role, and strong communication, leadership, and organizational skills.