Retail Team Lead - Growth & Training

Dollarama; Smithville; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Benefits package

Pension plan

Training program

Career development

Job summary

Dollarama in Smithville, Ontario is seeking an Assistant Team Leader to support management in daily store operations, ensure excellent customer service, and maintain an organized, efficient store environment.

You will assist with operations, supervision, stock shipments, cash handling, and opening/closing duties, while fostering a safe, high‑performing team. The role offers full‑time status after onboarding and a competitive benefits package.

Qualifications

• Approximately one year in retail experience.
• At least one year in a supervisory role.
• Flexible availability including day, evening and weekends.
• Excellent communication and interpersonal abilities.

Responsibilities

• Assist the management team in store operations and staff oversight.
• Box and stock daily shipments and shelve products.
• Provide excellent customer service and resolve issues.
• Ensure safety and cleanliness standards are maintained.
• Perform cash handling and opening/closing duties as needed.
• Support manager-on-duty tasks including time and attendance tracking.

Skills

Leadership

Communication

Customer service

Multitasking

Job description

Dollarama in Smithville, Ontario is seeking an Assistant Team Leader to support management in daily store operations, ensure excellent customer service, and maintain an organized, efficient store environment.

You will assist with operations, supervision, stock shipments, cash handling, and opening/closing duties, while fostering a safe, high‑performing team. The role offers full‑time status after onboarding and a competitive benefits package.