Assistant Store Team Lead — Growth & Training

Dollarama; Gravenhurst; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

Dollarama in Gravenhurst, Canada is seeking an Assistant Team Leader to support store operations and lead staff in a fast-paced retail environment. You will assist management, manage shipments, stock shelves, and ensure customer satisfaction while maintaining safety and cleanliness.

The role requires about one year in retail with supervisory experience, flexible hours, and strong communication and teamwork skills.

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability (day, evening, weekend).
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational, and teamwork skills.
• Ability to multitask, prioritize, and work in a fast-paced, high-volume environment.
• Customer service-oriented.

Responsibilities

• Assisting the management team in managing store operations and staff.
• Boxing and unboxing daily shipments.
• Stocking daily products on shelves.
• Climbing ladders to reach all areas of the store.
• Providing good customer service and resolving customer issues.
• Ensuring store safety and cleanliness standards are maintained.
• Performing cash management, store opening and closing duties as needed.
• Following up on assigned tasks.
• Conducting manager-on-duty tasks: ensuring breaks, time and attendance are tracked and participating in hiring and performance management.

Skills

Leadership

Staff management

Customer service

Communication

Teamwork

Organizational skills

Multitasking

Job description

Dollarama in Gravenhurst, Canada is seeking an Assistant Team Leader to support store operations and lead staff in a fast-paced retail environment. You will assist management, manage shipments, stock shelves, and ensure customer satisfaction while maintaining safety and cleanliness.

The role requires about one year in retail with supervisory experience, flexible hours, and strong communication and teamwork skills.