Retail Store Supervisor

Savers | Value Village; Belleville; On-site; CAD 41,000 - 68,000; Full time

Job summary

A leading thrift retail company, located in Belleville, ON, is seeking a Retail Store Supervisor. In this full-time role, you will lead the store operations, empower team members, and ensure excellent customer service. As a mid-senior level position, you will also celebrate diversity and contribute to the company's impact on local communities. Comprehensive training and health care benefits are provided to full-time team members. Join us in promoting sustainable practices through reuse and community support.

Benefits

Comprehensive health care plans

Paid time off

Retirement savings plan with matching

Mental health services

In-house training programs

Qualifications

• Experience in retail management or supervisory roles.
• Ability to empower and develop team members.
• Strong operational and customer service skills.

Responsibilities

• Lead and supervise store operations effectively.
• Make decisions impacting store success and team development.
• Celebrate diversity and promote a positive workplace culture.

Skills

Team leadership

Customer service

Operational decision-making

Job description

Retail Store Supervisor

Pay Range: $41,184 - $67,541.76

Overview

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently‑used, one‑of‑a‑kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, providing our partners with valuable funding for their community‑based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible.

Summary & Positions

As a Retail Store Supervisor at Savers / Value Village, everything you do has a specific purpose that links Team Member effort to business results in your store. Our Retail Store Supervisors make important decisions that directly impact the success of their store every day and continuously develop and empower their Team Members.

Retail Store Supervisor Opportunities

• Front End Supervisor
• Production Supervisor
• Community Donation Supervisor

What You Can Expect

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose‑driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What You Get

• Comprehensive onboarding and training from day one. In‑house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
• Comprehensive extended health care plans for full‑time Team Members
• Company‑Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

151 Bell Blvd, Belleville, ON K8P 5K6

EEO Statement

Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Retail

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