Retail Store Ops Leader - Assistant Manager

Dollarama; Saint-Honoré; On-site; CAD 52,000 - 66,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Career development opportunities

Job summary

Dollarama, a leading value retailer, is seeking an Assistant Store Manager in Canada, Quebec. The role supports the Store Manager in overseeing daily operations, ensuring customer satisfaction, and achieving sales goals.

You will act as Manager on Duty in the Store Manager's absence and help drive performance across merchandising, staffing, and service. Ideal candidates bring a minimum of two years in retail with at least two years in supervisory roles, and a track record of leadership,

Qualifications

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision‑making skills.
• Ability to multitask and prioritize in a fast‑paced environment.

Responsibilities

• Assist the Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management and store opening/closing duties as needed.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct regular performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Assist with hiring and performance management.

Skills

Leadership

Communication

Decision-making

Multitasking

Prioritization

Job description

Dollarama, a leading value retailer, is seeking an Assistant Store Manager in Canada, Quebec. The role supports the Store Manager in overseeing daily operations, ensuring customer satisfaction, and achieving sales goals.

You will act as Manager on Duty in the Store Manager's absence and help drive performance across merchandising, staffing, and service. Ideal candidates bring a minimum of two years in retail with at least two years in supervisory roles, and a track record of leadership,