Retail Store Manager: Lead Ops, Merch & Team

Dollarama; Rouyn-Noranda; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Pension plan

Training program

Job summary

Dollarama is hiring a Store Manager in Canada to oversee daily retail operations, including merchandising, recruitment, training, scheduling, and inventory control. You will lead a team to meet targets, deliver exceptional customer service, and maintain company standards.

The role requires at least two years of retail management experience, strong leadership, and the ability to multitask in a fast-paced environment. Full-time position with competitive compensation and benefits.

Qualifications

• Minimum of two years' experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Responsibilities

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

Skills

Retail management

Team leadership

Customer service

Job description

Dollarama is hiring a Store Manager in Canada to oversee daily retail operations, including merchandising, recruitment, training, scheduling, and inventory control. You will lead a team to meet targets, deliver exceptional customer service, and maintain company standards.

The role requires at least two years of retail management experience, strong leadership, and the ability to multitask in a fast-paced environment. Full-time position with competitive compensation and benefits.