Retail Store Manager - Lead Merch & Team Growth

Dollarama; Delson; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Company matched pension

Tailor-made training

Career growth opportunities

Job summary

Dollarama in Canada is seeking a Store Manager to oversee daily retail operations, including visual merchandising, staffing, training, scheduling, and inventory management. You will ensure store standards align with company guidelines and lead a high-performing team.

Responsibilities include coaching staff, managing merchandising, ensuring safety, and handling cash processes while delivering excellent customer service in a fast-paced environment.

Qualifications

• Minimum of two years’ experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision‑making abilities.
• Strong leadership and problem‑solving skills.
• Ability to multitask, prioritize, and thrive in a fast‑paced environment.

Responsibilities

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

Skills

Retail management

Leadership

Staff development

Customer service

Communication

Decision making

Problem solving

Scheduling

Inventory management

Recruitment

Merchandising

Job description

Dollarama in Canada is seeking a Store Manager to oversee daily retail operations, including visual merchandising, staffing, training, scheduling, and inventory management. You will ensure store standards align with company guidelines and lead a high-performing team.

Responsibilities include coaching staff, managing merchandising, ensuring safety, and handling cash processes while delivering excellent customer service in a fast-paced environment.