Store Leader & People Coach — Ops, Merch & Service

Dollarama; Quebec; On-site; CAD 42,000 - 57,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension plan

Tailor-made training program

Career development opportunities

Job summary

Dollarama in Quebec is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, drive sales, and ensure customer satisfaction.

You will lead training, supervise staff, manage merchandising, stock daily shipments, and handle opening/closing duties, safety, and policy compliance.

We offer a competitive compensation and benefits package, pension matching, tailored training, and clear career advancement opportunities within the company.

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision‑making skills.
• Ability to multitask and prioritize in a fast‑paced environment.

Responsibilities

• Assist Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management, store opening and closing duties as needed.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct regular performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Leadership

Communication

Decision-making

Job description

Dollarama in Quebec is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, drive sales, and ensure customer satisfaction.

You will lead training, supervise staff, manage merchandising, stock daily shipments, and handle opening/closing duties, safety, and policy compliance.

We offer a competitive compensation and benefits package, pension matching, tailored training, and clear career advancement opportunities within the company.