Assistant Store Manager - Lead Operations & Team Coaching

Dollarama; Oliver; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension plan

Tailor-made training program

Career development opportunities

Job summary

Dollarama in Canada is seeking an Assistant Store Manager to support the Store Manager in daily retail operations and to help meet sales goals. You will act as Manager on Duty in the Manager's absence and lead staff through merchandising, service, and operations.

The role emphasizes customer satisfaction, training and coaching, cash handling, and maintaining store standards. Open availability and a path to full-time employment are highlighted.

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability for day, evening, and weekend shifts.
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Assist Store Manager with daily operations and staff management.
• Help with merchandising, stocking, and unpacking shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management, opening and closing duties as needed.
• Assign tasks and ensure store safety and cleanliness.
• Conduct performance evaluations and provide feedback.
• Adhere to company policies and safety standards.
• Maintain visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Retail experience

Supervisory experience

Leadership

Communication

Decision-making

Multitasking

Job description

Dollarama in Canada is seeking an Assistant Store Manager to support the Store Manager in daily retail operations and to help meet sales goals. You will act as Manager on Duty in the Manager's absence and lead staff through merchandising, service, and operations.

The role emphasizes customer satisfaction, training and coaching, cash handling, and maintaining store standards. Open availability and a path to full-time employment are highlighted.