Retail Store Leader - Ops, People & Customer Experience

Dollarama; Claresholm; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation package

Company matched pension plan

Training and integration program

Job summary

Dollarama in Alberta seeks an Assistant Store Manager to support daily store operations, drive sales, and ensure customer satisfaction. You will act as Manager on Duty in the Store Manager’s absence and lead staff in merchandising, compliance, and loss prevention.

The role requires at least two years of retail experience with supervisory responsibilities, strong leadership, and excellent communication. Availability across days, evenings, and weekends is expected.

Qualifications

• Minimum of two years in retail.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Assist Store Manager with operations and staff management.
• Merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Cash management and store opening/closing duties as needed.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct performance evaluations and provide feedback.
• Hire and manage performance.

Skills

Leadership

Communication

Decision making

Multitasking

Prioritization

Job description

Dollarama in Alberta seeks an Assistant Store Manager to support daily store operations, drive sales, and ensure customer satisfaction. You will act as Manager on Duty in the Store Manager’s absence and lead staff in merchandising, compliance, and loss prevention.

The role requires at least two years of retail experience with supervisory responsibilities, strong leadership, and excellent communication. Availability across days, evenings, and weekends is expected.