Retail Sales Associate

PUMA North America, Inc.; Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking passionate individuals for a dynamic retail role. This position offers the opportunity to provide exceptional customer service while driving sales in a vibrant store environment. You will play a crucial role in ensuring the store meets PUMA's high standards and brand values. With responsibilities ranging from processing transactions to maintaining visual presentation, you'll be at the forefront of delivering a memorable shopping experience. If you're driven, energetic, and ready to make an impact, this is the perfect opportunity for you!

Benefits

401k

PTO

Employee Discounts

Qualifications

• 1-2 years of experience in customer service-oriented retail.
• Proven ability to exceed sales goals and provide high levels of customer service.

Responsibilities

• Ensure individual performance meets sales and profitability goals.
• Accurately process sales transactions and maintain store presentation.

Skills

Customer Service

Sales

Communication

Problem-Solving

Basic Math

Tools

POS System

Job description

YOUR MISSION

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs, and profitability goals through effective customer service.
• Provide high standards of customer experience within the Store aligned with PUMA's Brand Values and service standards.
• Complete all required training programs, both Domestic and Global, to drive results within the store.
• Participate in Loss Prevention education, training, and awareness programs; ensure operational compliance and loss prevention within the store.
• Communicate merchandise opportunities to the Store Management team.
• Participate in new store openings and closings; travel may be required.
• Accurately process sales transactions at the cash desk, operate the POS system properly, handle tender forms with accuracy, and apply discounts when applicable.
• Execute and process incoming and outgoing merchandise efficiently.
• Maintain all Visual guidelines and ensure the store's visual presentation meets or exceeds PUMA standards.
• Maintain the physical condition of the store according to guidelines and report maintenance needs promptly.
• Comply with all Policies & Procedures, operational core competencies, and key responsibilities.
• Maintain a safe and compliant environment; report any issues to management.
• Work non-traditional hours, including weekends, evenings, holidays, with possible overtime.

The base pay for this position ranges from $16.00 to $19.00 plus benefits (401k, PTO, discounts). Pay may vary based on experience and skills. More details at https://about.puma.com/en/careers/locations.

YOUR TALENT

• 1-2 years' experience in a customer service-oriented retail environment, preferably apparel/footwear, with a results-driven track record.
• Proven ability to exceed sales goals, provide high levels of customer service, resolve complex issues, communicate effectively, and present to groups.
• Physical ability to walk, stand, reach, bend, twist, climb, and lift up to 30 pounds, including working at heights and using ladders or step stools.
• Use of senses such as speaking, hearing, near & far acuity, depth perception, and field of vision is essential.
• Requires reading comprehension, basic math, writing, problem-solving, and basic computer skills.

SPEED & SPIRIT embody our values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Applying is simple: click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity employer. We prohibit discrimination and harassment of any kind and provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics. For more information, contact us at [e-mail].