Retail Sales Associate

PUMA; Leeds and the Thousand Islands; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading sportswear company is seeking a Retail Associate in Canada to provide high-quality customer service and maintain store standards. The ideal candidate has 1-2 years of experience in a retail environment and strong communication skills. This role includes the responsibility for sales transactions and compliance with company policies. Must be available for non-traditional hours, including weekends and holidays.

Qualifications

• 1 – 2 years’ experience in a customer service-oriented retail environment (preferably apparel/footwear).
• Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

• Provide consistently high standards of customer experience.
• Achieve or exceed sales, KPIs, and profitability targets.
• Maintain store cleanliness and compliance with merchandising guidelines.

Skills

Customer service

Communication skills

Team player

Basic MS Office skills

Job description

Overview

YOUR MISSION

Responsibilities

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

Qualifications

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly